[Resolved] Vodafone — VALUE ADDED SERVICE | |||
Dear Vodafone / Friends Please note that i ( Jagdish Chander ) have a Vodafone no. [protected] i was purchase it in 2010 and using normal calls , but from last 03 months ( as per Customer Care of Vodafone ) Rs. 5 is deducting from my balance regularly for the scheme of International Cricket alert , but i was not aware of it because i am regularly making calls of Rs. 30-50 , and when i was talk with Customer care they inform me that this is activated from 28 April 2011 and activated by the promotional call by Vodafone and after pressing a button it was activated , but please note it was not activated by me , as per rule of TRAI if any Telecom Company Activate any Value Added service they have to receive the confirmation from the client by SMS , Call , Written Letter , but i had not send this like of applications , when i call to Vodafone to make this complaint they ask they can't make this type of complaint . I am requesting to Vodafone please make the eye on it and refund my deduct amount around Rs. 300-450 , Regards Jagdish Call [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 7171 5000 (HQ)
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Either my 40 rupees is reimbursed or the messages i sent hence forth.
My number is [protected].
K.Alfonso