[Resolved]  Vodafone — VALUE ADDED SERVICE

Address:Sirsa, Haryana

Dear Vodafone / Friends

Please note that i ( Jagdish Chander ) have a Vodafone no. [protected] i was purchase it in 2010 and using normal calls , but from last 03 months ( as per Customer Care of Vodafone ) Rs. 5 is deducting from my balance regularly for the scheme of International Cricket alert , but i was not aware of it because i am regularly making calls of Rs. 30-50 , and when i was talk with Customer care they inform me that this is activated from 28 April 2011 and activated by the promotional call by Vodafone and after pressing a button it was activated , but please note it was not activated by me , as per rule of TRAI if any Telecom Company Activate any Value Added service they have to receive the confirmation from the client by SMS , Call , Written Letter , but i had not send this like of applications , when i call to Vodafone to make this complaint they ask they can't make this type of complaint .

I am requesting to Vodafone please make the eye on it and refund my deduct amount around Rs. 300-450 ,

Regards

Jagdish
Call [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I had applied for the RS 40 100 free sms scheme. At that time my balance was around 200. I got a message saying that the scheme was activated and my balance was promptly deducted. I hence proceded to send 31 sms and with that my balance got deducted.
Either my 40 rupees is reimbursed or the messages i sent hence forth.
My number is [protected].

K.Alfonso

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