[Resolved]  Vodafone — Taken bill amount but not activated number

Address:North Delhi, Delhi

To whom it may concern

This is to inform you that I am using Vodafone number from two years. My number is [protected]. I have submitted my payment of 1000 cash on 12 June in Vodafone bill machine in M2K Rohini Vodafone branch but because that machine was not ok so the store guard asked me that come on 13 morning so that the store manager can take cash entry. One of the employee of that M2K Rohini branch pretened us that he had sent a mail to vadafone customer care and my number will be activated within 2 hours but no action is taken till date. On 16 June the store manager Shruti in ronini store manager totally refused us that she can do anything because she don't know us or have seen us before and misbehaved very badly and humiliaite me. But on of the store employee helped and and assured us to forward our mail to their customer care on 16 June itself.

No action is taken yet from their end my number is still barred and also they are not giving us any transaction id or something so that I can check it from another outlet.


Please help me in that matter asap as my number is not working from 2 days and I have already paid my bill.

This is my humble request please take strict action against those irresponsible employees who are not even listening to their customers and humiliate them.
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Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Jun 19, 2013
Vodafone India Customer Care's response
Hello Priya,

Thank you for speaking with us. Hope we were able to assist.

Regards,
Vodafone Customer Care, Delhi & NCR
Complaint comments 

Comments

Vodafone — number not activated

Dear Sir,
My mobile number is [protected]. I have submitted my documents like driving license. but it has not been received by the company. The field person hasnot submitted the documents for 10 days and and my number is bar. The field manager is also not responsible person and taking the things so lightly. My incoming and out going has been barred. Its really bad servise by vodaphone in gurgaon.

Vodafone — no is not activated till date

Hi Vodophone customer care person,
I have a vodophone pre paid no [protected]. i have issue duplecate sim due to lost of my old sim. i had summited my all leagel doc. to Vodophone Okhla office date 24.06.2008 time 7.00pm as per Vodophone customer care ex. this is will be activated with in 4 working hour. but still 3 working days is gone till date my no is not working. & very very poor resp. on vodophone customer care ex.
my total exp. is very bad ...

thanks
Dear Sir,
My mobile no.[protected]. Which is prepaid, I have submitted all Documents for Post paid Connection but my new SIM is note activate till now.
So Please Attend my Problem.
Thanks
Mukesh Kumar Chauhan
Vill Chhajarsi sec-63 Noida U.P.
Dear sir,
my mobile no. [protected]. which is parepaid. i have submited all documents for parepaid connection . in coming coll not activate
so please attend my problam
thanks
sunil choudhary
dirbrugarh assam

Vodafone — Not activated my number

I have purchased a sim on 9/5/09 but the number has not been activated . Retailor teling that the number is activated but i havn't got the welcome message.MY NUMBER IS [protected], i m from dhanbad jharkhand
Dear sir,
my mobile no. [protected]. which is parepaid. i have submited all documents for parepaid connection . My sim is activated no problume from mobile to mobile calling but unable to call from any landline, The caller get the massage "number does not exist".
so please attend my problam
thanks
Jasraj kainth
Vasco-da-gama
Goa
not activate no.

Vodafone in — Number not activated

Respected Sir/Madam,

I am Sreehari Babu. My mobile number is [protected].I has been using bsnl mobile number for past 6 years.

I have applied for mobile portability from Bsnl to Vodafone in Ameerpet Hyderabad Vodafone store on 2- Feb -2011.

On[protected] I got a message from Vodafone.

On Friday[protected] my bsnl mobile disconnected and Vodafone Simcard is not activate yet.

Please look in to the issue.this is not right way to serve the people.

Your s.r nagar and ameerpet people not responding properly.



Awaiting for your reply.

Regards,
Sreehari Babu
My alternate Number:[protected]

Vodafone — Billing dates and payment dates are not ok

Dear Sir/Madam

This is regarding the billing system which is hampering in late payments. We receive the message but the bills are deleiverd after payments that too without call details which we were receiving when we first got the number.

This is regarding my old number [protected] which was taken in the month of may 2010 and got disconnected in november 2010 as this number also being used by a female malwika sharma . i got my new connection in november and the first bill on number [protected] i received and made the payment and another bill comes of my old number without details which i will not pay since i got this number closed. The billing period was as follows

Number : [protected] period : 28.11.2010 to 28.12.2010 amounting to Rs.376

payment made on 11.01.2011 of Rs.400 and after this i have received another bill of old number amounting to Rs.485 period 6.12.2010 to 6.01.2011

Its requested to please clarify my billing period of old bill as it was stopped after getting a new number from the same out let greater noida

Now my new connection is disconnected and i would like to surreder this and get another service provider as this is the worst connection i ahve ever come accross and hassel free.

Tarun Ghosh
Its, very true. I am also facing the same problem. Even after paying the bills and getting it cofirmed by the officer Mr. Jatin of Valsad(gujrat), I still keep getting calls and recovery agents at my home for the nonexisting bills. Either Mr. Jatin is totally inefficient or he has not deposited the cash in vodafones account. Anyway, I have the reciepts.
_____Harassed customer

VodaFOne Number Not Activated — Number Not Activated

Dear Sir

My Mobile No is [protected] and I purchased duplicate sim by vodafone store dated 13 november 2011. but today's is dated 03-jan-2012 my number not activated. I am daily going your vodafone store in panipat branch from last 1 month, but nobody can reponse me. This Is my serious Problem. Plz Help Me.


Regards
Hunny Muthreja
Panipat

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