[Resolved]  Vodafone — Talktime not added

Address:Mumbai City, Maharashtra

Dear Sir,

My vodafone number is [protected]. I had used my debit card to recharge my vodafone prepaid of Rs 1001/- on 26.11.12 and the balance got deducted from ny account but I did not got any topup. I also complaint in vodafone call centre and every time i call up they say it will be credited back into my account in 5 working days.

again on 01.12.12 i used my debit card to recharge my vodafone perpaid of Rs 555/- and the balance got deducted from ny account but I did not got any topup.

Im hoping that amount of RS 1556/- for both the transaction is credited back into my account.

Thanks & Regards,
Aaryan.
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2016
Complaint marked as Resolved 
Verified Support
Dec 04, 2012
Vodafone India Customer Care's response
Hello Aaryan,

Thank you for your time on the call. Hope we were able to address your concern.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — talk-time

i recieved a message from your message centre in which a promotional offer recharge 888 and get 915 tt.but i recharge on 26th june transcation id 03039.but i get only 191 tt and one year validity even i have already life time validity.i talked many times to customer care but no response.please provide me additional talk time otherwise i will have to go consumer court.my vod. number is [protected]
talk-time

I recharge 100 Rs.on 28th March, at 5:14 P.M which transcation id is DL[protected]. I get 88.00 Rs.tt . But the next day in the morning my balance has detected suddenly. and i get the message by message centre that if i recharge again than 14Rs. will be in minus condition therefore i waana draw a kind notice in front o[censored] that why this happened. my number does not conect to the customer care. WHY? please reply as soon as.
has ur problem resolved

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information