[Resolved]  Vodafone — CRBT deactivation

Vodafone-Rest of Tamil Nadu — Unasked for activation of CRBT

Dear sir/ Ma'am,
I received 2 messages from VT-Vodafone confirming activation of CRBT on[protected]. This premium service was charged Rs.30 on my pre-paid account number [protected]. I have not sent any such request nor have i received any of your spam phone calls which forces people to mistakenly activate caller tunes. I find the idea of caller tunes vulgar any request you to stop the service and debit me the money you took from me.
Please note I will not send any message canceling CRBT as I did not send any message activating it in the first place.
It's bad enough that your GPRS service fails at whim and needs to be taken to vodafone store to be activated as your customer service people have no idea how to reactivate GPRS.

Vodafone — Unasked for caller tunes

I have 2 Vodafone pre paid accounts :[protected] and [protected].
I was shocked to learn that I have been charged for caller tunes that I never asked for. Without the consent of the mobile user how can Vodafone inflict caller tunes and charges on the consumer. If the caller tunes are not decativated and I am not reimbursed with charges, I shall take up the issue with consumer court. I shall also stop subscribing to Vodafone - there are plenty of mobile service providers who dont resort to highway robbery.

Hi Gayatri,

We are unable to reach you on your number [protected]. Your concern regarding caller tune service has been resolved for one of the number since the other cell number is only 9 digits. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

انا جات لي رسالة بمكسب اذا دخلت على هذا الموقع ماذا افعل الان

Vodafone — unasked activation of services

I would like to inform you that Vodafone has activated a service named as Vodafone Mobile Connect on my mob# for which they have charged me Rs.595.06 without my information. I called in to activate my GPRS for which their employee told me that it will be charged Rs10p/kb. But he didnt inform me anything about these charges. Now when i told them to pull up the recordings and listen to it that i am not at all fault, then they didnt pay any attention to my request and said that you have to pay off these charges. Its not just a matter of Rs600(approx) but a matter of faith we have in their co.
If you want, i can forward you a copy of that mail too.
Please help me.
Awaiting your response.

Its [protected]

Same Complaint From Me.Please De-activate it [protected]:My Number

I am disgusted to say once again the Vodafone customer care people cheated me. They activated the CRBT . But they forgot to deactivate service. They also made a call to apologize for their intentional mistakes. They refunded the amount deducted for the services activated by them; I confirmed them to deactivate all the services but they did not intimate that service was still active for which they once again deducted from my mobile account and made it minus Rs. 10. Please help me what to do with this.