[Resolved]  Vodafone — Unnecessary balance deduction

Vodafone — un necessary balance deduction

sir i m using a vodafone prepaid no ([protected]) from last 2 months. since then i m facing a problem in that. automatically my balance got deducted from my phone. first time my 30 rs got cut due to activation of some mcl pack and next time again 30 rs got cut due to astro pack to which i have never given the request to activate. recently my 45 rs got cut due to activation of caller tune. when i call customer care they dont give me full information and everytime i hear a new excuse. now u tell what to do. i really got very tensed about that. i want the whole explanation fast otherwise you will be responsible for the consequences.
thank you..

Vodafone — unnecesary deduction of balance

hello
i am a vodafone customer with cell no. [protected]
few dayz back.they deducated Rs.205 from my balance..
when i enquired from there customer care cell they told me. that you have downloaded a pack of 99 rs two times whicjh i have not .
so please look in the matter..because without downloading any thuing ..the company is charging me Rs.205
thanking you
mayank agarwal

Vodafone — unnecessary balance deducted

sir mera naam sunil patel he mera mobile no he [protected] jo vodafone no he mera 50rs balance deduction hua he date[protected]

deducting balance by deceiving coustmers and furthet telling coustmer that you have activated this or that service.
leaving coustmer helpless.
necessary action should be taken against them so that innocent coustmer should not suffer.

Advocate Amit Sharma
[protected]

without any reason 50paisa is starting getting deducted from mt balance. it's approximately the 6th time.. icalled the customer care about this problem but they cant give me any reason of this ... please help

Hi,

On the 16th of July Vodafone deducted am amt of Rs.12 from my balance when I called a Vodafone no. even though I had Vodafone Free minutes. Constant calls to the Helpline only fetched me false promises from their executives including the manager Kapil that the amt will be refunded to me within 48hrs. On 23rd July I got a call from them stating that I will not get a refund. I have lost all trust in them. I guess they should change their tagline to Happy to Cheat.


Thanks,
Vilheta

MAY BE U ACTIVATE A PER PAISA PER SECOND CALLING PLAN, AND FOR THIS U CHARGED RENTAL OF 50 PAISA PER DAY .
[censored] PROVIDE ME THE NUMBER MAY BE I HEP YOU MORE
THANK YOU
MANIK ADHIKARI

Vodafone — unnecessary balance deducted

my cell no. is [protected] i not use gprs but my balance deducted by co.

my name is prashanth, my mobile no [protected] (vodaphone)...
i am a hindu, the vodaphone activated ramzan alerts & deducted 30rs from my account...
last 15 days from now i recharged 100 rs they deduted 15rs tax ...as i not call, msg, std calls to anyone unnecessary now my balance is 38rs...


pleaes help me..regarding unnecessary deduction of my account balance ..

Vodafone — un official balance deduction

dear sir/madam

this is Amit tiwari mob no. [protected] wethout any request & any information the vodafone services activated in my number.
due to these services they have reduced my lots of balence.

i request you sir plese give me & take some strict action .


amit tiwari
[protected]
[protected]@gmail.com

yes vodafone reduce amount without any information .
that y i am yousing airtel

all mobile services, provider — deduction of rental facility

sir
these mobile srvs. operators who are charging whole month rent.made no deduction of rent while they block sms srvs, on black day.
this is violation of consumer rights,we must be provided either full srvs,for what we have made payment or we should we compensate in any means.
2ndly still sms pack of 500 sms daily is being sold out by these company specially airtel,wether trai has restrected it not more then 100 daily.
this mailafied & unfair trade practise must be checked,

thanx

ashwini dixit
secretary SAHAS

Vodafone — Unnecessary Balance Deductions

Dear Sir,

My Vodafone Mobile Number is ---[protected] , I facing a problem o[censored]nncessay Balance Deductions. Some Messages From Vodafone Come's and my balance gets deducted every time. I have tried to complain several time on Customer care but they are not listing. I don't want to use any vodafone service expect the incoming and outgoing. please take necessay actions against my complaint.

Regards
Satveer Gaur

to vodafonecare.d.


Hello Sir ,
My name is Shravan Tirumalai, and i have to lodge a complaint against vodafone mobile service provider as they , without any subscription deducted 5 rupees per day from my balance for last 10 days , of there happy2help service , i always recieved an sms saying that and i qoute " your subscription for re.1 store pack has been renewed and rs 5 has been deducted. And when i called , they refused to take it as their own fault and said , the service was subscribed through internet and i did not do it and they also refused to pay the money back they deducted , so i kindly request you to please take an action against it so that i could get those 50 rupees back plus the compensation the company can offer me

Thanks

Shravan Tirumalai
[protected]

Sir, This is my first day with Vodafone. I have just ported in today. I had placed a complaint regarding unnecessary balance deduction. Complaint number "[protected]". The customer care executives were not answerable to me eventhough i call six times a day. The only reply given to me was that "our system is not showing any updates". Over and above this my calls are barred to 198 and 111. I am very dissatisfied with your customer assistance on the very first day. There was an deduction of RS 45 at 16:20 on 5th April 2012. I request you to take immediate action regarding the above mentioned complain.

Vodafone — unnecessaries deduct internet charges

I SUNIL KUMAR SHAH. My cell Samsung and Vodafone mobile No. [protected]. My problem is that last day unnecessarily deduct charge of internet of Rs. 540. I promise to you I am not use internet through my mobile. So please return my account balance of Rs. 540 immediately and deactivate any internet charges and service facilities on my above Vodafone No.[protected]
Thank you,.


Sunil Kumar Shah

my mobile number is [protected]..i use gprs 98 card for browsing every month..my last recharged gprs vard validity ended on 30th july and on 31st at 10:12am i called upon to the customer care and a lady named lucky recieved my call and explained me how to recharge my gprs account through my main balance(*444*98#) she also said that it will take 1 hour to get activated and at 10:21am i followed her instruction that is *444*98# for recharging my gprs account.before sending the request for gprs activation my balance was rs.390/- and after sending the request for gprs my balance came to (390-98=)rs.292.according to the information i got from moss lucky my account will get activated within 1 hr.that comes on to 11:21am,at around 11:30am i checked my balance which showed that my main balance is rs.292 and gprs account wras activated nd balance showed 1024mb.after 1 hr that is 12:45pm i started browsing,inbetween after 10 mins a ussd running msg displayed on my screen showing that my balance is being deducted by rs.292. and my balance comes to rs.0. at 01:01pm i called upon to customer care a lady named sunita received my call and i querred about my balance deduction,in reply she said that my balance has been deducted for continous use of gprs from 8:10am.thereafter some time i again called uppn to customercare at01:28pm.the call was received by mr.soumya i narrated the same matter to him,in reply he said that the informqtion given to me by miss sunita was wrong and iacttually started browsing at 12:45pm but not at 8:10am.and the balance which has been deducted from my account will be refunded within 24 hrs. today on 01.08.2012 till 02:25pm i haven't received my balance nor got a call from the customer care executive.

A balance deduction of rs 35 was done on my vodafone no. claiming activations of biscoot.com on 22nd oct. even though i never activated any such service. on contacting customer care they said that the amoutn cannot be refunded and they apologise and they told me the deactivation code following which i deactivated the service
later the same day rs 15 were deducted twice for some ani download as claimed by dialling *111# and checking last 3 charges. customer care did not help again
today again rs 35 and then rs 15 were charged when i did not use any service and performed no downloads
such fraudulent balance deduction is really frustating
a combined of rs 115 have been deducted last week alone and it is not the first time it is happening
please take some action against such deductions and give a refund o the suffering customers failing which you might have migrate to other networks

my mobile no. [protected]

I agree with whatever Kavya Vidhyarthi has said. This biscoot.com site does not provide any great service for which a consumer would spend Rs 5 daily for some petty wallpaper or ringtone.

I have experienced the same today and have lost about 50 rupees without downloading anything.
Vodafone quit this daylight robbery of customers and refund the money as soon as possbile

This just happened to me ...same situation mine is prepaid ..they deducted Rs. 35 and message from them says:

Hello!biscoot.com pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs 35 has been deducted. Your current Balance post service activation is Rs 8.689. To Deactivate send Can biscoot to 111 / 144 (toll free)

I don't know what kind of fraud is this...in the same way customer care people were not helping and trying to convince me that i have activated the service from internet that i didnt.

Please help me out if someone has working solution @[protected]@gmail.com