[Resolved] Vodafone — vodafone sim card blocked | |||
about two weeks earlier,while i was triying to make a call from my vodafone prepaid number [protected],i was told that "this service is not yet activated,call 111 for furthur information". I called 111 and talked with the customer care executives about two times and i was told that my sim is blocked due to some verification problem in my identity. I purchaced this sim card about 5 months before and have submitted all id proofs then and has been using the sim since that day and now vodafone have a problem in verifiying my identity?. I was told to contact the nearest vodafone store and resubmitt the id proofs once again. Since the answers and reasons given by customer care executives were unsatisfactory,i approached the vodafone mini store nearby and i was told that my sim card had been deactivated!?.. I have used my sim card mainly for packet data usage and had been enjoyin the service and the net speeds..and now vodafone is giving me trouble...!!!!!????? Now I NEED MY SIM CARD REACTIVATED.AND I can provide any id confirmation online or by call.IThink it is better to get a new sim card than submitting my idcard copy again... I hope there would be some action at the latest. You can contct me througm my mail bobin.[protected]@yahoo.com or in my number [protected] between 4.30pm and 9.pm. Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Jan 31, 2012 Vodafone India Customer Care's response Hi Girish, We tried calling, but your phone was switched off. Please share a convenient time for us to get back to you with assistance. Regards, Vodafone Customer Care Verified Support Jul 16, 2012 Vodafone India Customer Care's response Hello Bobin, Please share at which Vodafone Store the documents were submitted and the date of submission so that we may be able to help better. Regards, Vodafone Customer Care | |||
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Vodafone — sim is blocked
dear sir i girish kasarmy mob no is [protected]
pls give me my puk code.