[Resolved]  Vodafone — Vodafone Tuesday offer

Address:South West Delhi, Delhi

Fraud
Vodafone Tuesday is a scheme that offer you 1 ticket free on purchase of 1 movie ticket on Tuesday in certain specific cineplexes. Vodafone says and many other sites that endorse this offer or promote it in any way say that one has to just dial 56777 (3/min) and avail the offer or message TUESDAY to 56789 (3/msg).

When on i wanted to avail this offer i was replied that my circle does not has this offer and Rs.3 were deducted from my account. I wanted to make a complaint with Vodafone that if your service is not available in my area and if i am not using the service then why was i charged ?

Anish Sharma

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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Jun 26, 2012
Vodafone India Customer Care's response
Hello Amit,

Please share your number with us here http://bit.ly/KAeAUK so that we may be able to address your concern better.

Regards,
Vodafone Customer Care
Verified Support
Jun 26, 2012
Vodafone India Customer Care's response
Hello Anish,

We called you but you were busy. Please share a convenient time for us to contact you again.

Regards,
Vodafone Customer Care.
Verified Support
Jun 27, 2012
Vodafone India Customer Care's response
Hello Amit,

We have called you on your number but could not get through. Please be informed that there is no deduction towards Vodafone Tuesday on your number.

Regards,
Vodafone Customer Care, Delhi & NCR.
Complaint comments 

Comments

this is true ...i m customer of vodafone and the same thing happened with me also. This is shame for company like vodafone of such reputation. Companies are so much indulge in money making that they do such things with their loyal customer.
I did not received any call from your side. You guyz can call me anytime you want. This is utmost shameful behavior from your side.
i think u must b kidding...everybody in the rest of world get through but u people can't and for ur kind information my balance was deducted because i checked it after messaging . Otherwise why would i complain. This is India so u can get through it . This is not about balance but its about responsibility towards ur customer.
I think that it's useless to to expect Vodafone to resolve the problem. They aren't going to do anthing. They are telling lies to their customers but are taking no action.
Same problem with me also

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