[Resolved]  Vodafone — Worst Service Ever

Address:West Bengal

To summarize, there are 4 issues I faced -
1. No customer service thrice in last week after 8 PM
2. No internet connection between 9 AM to 9PM, despite of the fact that I have 2G unlimited plan in my sim
3. Never received any GPRS settings SMS despite I had requested twice
4. Vodafone took 8 days to solve an issue, not solved yet. Any telecom service industry, a P3 issue even take less than that.

I am not interested to continue with Vodafone anymore, despite of the fact I have used Vodafone only in 5 countries in last 10 yrs, but this is the worst experience ever. I have decided to move to Airtel MNP soon. This is just a feedback about what worse service customers are experiencing. ( I seriously doubt how Vodafone got best customer service award in West Bengal).
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Dec 20, 2011
Vodafone India Customer Care's response
Hello Manja,

We regret the inconvenience caused. Please share your number with us here http://bit.ly/rs4773 We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Jhabi Lal Aryal,

Please share your current contact details and an alternate number here http://bit.ly/KqlakK We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Jul 28, 2012
Vodafone India Customer Care's response
Hello Dharmendra,

Thank you for your time on our call. We hope we were able to assist you.

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Aug 13, 2013
Vodafone India Customer Care's response
Hello Subha,

Please share your current and alternate contact numbers with us at http://bit.ly/13wxeGX so that we can address your concern better.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

You were able to assist me for that time only on which we are communicating each other but after that also m not getting the desired speed which I required so if you can do anything for me than its really good to me...

Thanks for your respond
I guess its better if Vodafone stop using copy paste in responses...

I have already dropped mail to vodafonecare. If that is not sufficient, I prefer not to continue
I find no proper response from Anyone in Vodafone not even in this site who can solve the issue.

Many complaints against VF but they don't care to resolve.
I am sad to see such a bad service from Vodafone . Even after giving a complaint, my problem is not resolved. I am not getting range at all, the area where i stay. Planning to change the sim now. Vodafone customer service is really bad.

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