[Resolved]  Volkswagen Polo Diesel — service and repair

Address:Jammu and Kashmir

sir,
=A0
I got my front mirror changed=A0at jammu store in insurance claim.i reside
at srinagar 300km away. after 15 days the front mirror got leaked out and
water seeps in through sides of the mirror.now i claim for re fixing but
the showroom people r saying that come to jammu store for fixing and i cannot bear the loss
of time and money to go 600km to & fro plus time..Now few days back a team=
of vks wagen jammu came to srinagar for check up camp ,i went for my mirror
change but they didnt agree because they said that they dont have denter t=
eam with them.Ifthey dont fix in srinagr i will definately move to court fo=
r claim and loss/wear and tare or if during drive to jammu if the glass breaks who will bear or whose responsibility.
y .Another big problem is that my digital fuel meter did not show the readi=
ng of fuel capacty i shown the volks service at srinagar camp them they said the whole fuel pump need to be changed
and for that u have to come to jammu again.if am in fix trouble because i=
dont have time to go to jammu if i have made complaint 2 month back why have they not send concern people to srinagar.pls arrange all possiblewayouts and concrn people in srinagar
to get my work done here.pls help me out i am in a fix.we r facing lot of =
truble to get our vehicle fit in srinagar.no one is picking my phone in jam=
mu showroom.


pls call [protected]-----mudaser qayoom jk01R1234
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

sir,
i had bought your VW polo diesel 2010 model in chennai and been having difficulty in finding a good service center. 4 months after i had bought, i had sudden car shut down which my ABRA service help couldn't figure out... still they had my car in their service center for almost a month, after furious arguments i had to bring it out and get it checked outside, just to find out that they had wired it wrong... highly upset i decided to avoid service... unfortunately i met with a accident recently and damaged my car again, very hesitatingly i left it in TVS, your only other service center in chennai, India. they had my car in for 4 months doing nothing... again after repeated arguments with the service center and with some recommendations, i got them to put my car together and return it to me... just to have a total shut in matter of less than a month... a local help tells me they have used faulty engine oil... kindly help me... it's been two years.. I HAVE WRITTEN AND SPOKEN TO EVERY SERVICE CENTER IN INDIA AND NONE OF CUSTOMER CARE ARE EITHER KNOWLEDGEABLE AND MIGHT I HAD COURTEOUS... IF YOU COULD HELP ME I WOULD BE REALLY GRATEFUL...

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