[Resolved] Volkswagen Polo, India — Oil Chamber Breakage

rakesh9990

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Dear Sir,

I Have bought my Volkswagen Polo on August last week, 2011. Before 10 days i had hit a speed breaker and next day i noticed my oil tank was leaking and was surprised to see that there were no notification as when i checked the oil it was over and the car engine would have seized. Thankfully insurance covered most of the expense except the engine oil.

But some of my friends whom i know also own polo has the same Oil chamber breakage problem as in once case engine got seized and has to pay over 4,00,000 for the same. i have even done some research on internet and i have seen that most people face the same oil chamber problem with polo which i have faced.

Now i think i have made the biggest mistake by buying a German car which has very low ground clearance which hits the speed breaker even when driven slow. I think the components used in India is of very low quality as i am surprised to see a company like Volkswagen having issues like these.

I really want to know the Volkswagen India's take on this as i feel cheated already as it is a premium hatchback.

Thanks,

Rakesh
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Kaushal Agarwal

from Delhi, Delhi

I have Polo TDI. It is the worst car for Indian Roads. Its Oil chamber is broken thrice in 1 and a half year time and the services of its dealers are worst.

lalit421

from Mumbai, Maharashtra

I am agree with you. i am also using POLO diesel and in time span of 6 month Oil chamber is broken two times. Now this time they are estimating 1 lac rupee for Oil chamber leak because they are saying that there is some problem in engine due to this problem.

even insurance and VW both are saying that this is not covered in your insurance and you have pay this whole amount. This is a ridiculous car I had ever seen. I would suggest all that Please dont buy VW cars if you want to be happy.
about a minute ago ·

rajenderadhikari

from Gurgaon, Haryana

Even I also had a similar problem, There was a leakage observed below the car. I immediately took my car to the workshop in Faridabad, They removed the bottom cover and told that oil sump is damaged and there will be an expenditure of Rs.22, 000.But that dealer didn't have the cashless facility of reliance insurance. So I took my vehicle to Volkwagen Delhi Metropolitan, and they checked the vehicle and told me that there is no damage in the oil sump and the damage is there in the CAM shaft seal. It's a rubber seal which will cost approx.Rs.7000. My car is 10.5 months old, There is no good reason for this damaged part. They are unable to give any reason for damage & i am surprised with the labour required to fix this seal. To my horror they do not have that seal in any of the workshop in NCR. It has to come from pune. I have to wait for such a small part of Rs.7000. I don't trust such a brand like Volkswagen is using poor quality spares. Though the vehicle is in warranty but I am not feeling confident that after some time there will be a another damage and again i have to pay a hefty amount. In India I believe Maruti is the only trusted company. At least spares are cheap and easily available. And you will not face any problem, as the quality is good and cars are maintenance free. Volkswagen is a brand without trust.
They have untrained and poor quality staff in the dealers workshops.
Rajender - [protected]

Sabrish Krishna

from Delhi, Delhi

Hello friends my car s vento diesel tdi highkine met with accident and oil sump broken . but i did not start the cat after that is there a possibility that my engine is sieze . please help me . car only 4 months old in shed insurance company says they will not bear the loss if engine has seize

Abhik Nema

from Gwalior, Madhya Pradesh

I also faced same problem, I oil.chamber got damaged for the second time..I took may car to work shop and they told me that oil chamber is covered under insurance but then to u will be charged 7500..I was ok with that...Then again they called me and said oil seal is also breaked and this is not covered under warranty and u will be charged 8000 for that more and 1000 labour...Totally expense..16000/-...
What a stupid it is I insured my car by zero depth insurance then too I have to pay 16000/-
What a foolish I am...Still using it...Volkswagen is nt at all worth buying.ground clearance very very low...And Volkswagen charge very much for every thing...U can't trust them...

Gokul Garje

from Sirur, Maharashtra

I was purchased vw polo car last year and faced same problem. Oil leakage from oil chamber and coolant water leakage. I lost above 1.2 lacks in 6 months due to this issue. I will not suggest my friends for purchase vw cars. Reasons are :-1) No fast service in service centre 2) spares are not easily available in indian local market.3) very expensive spare parts. I am highly upset with vw cars.