[Resolved] Voltas Vertis Platina A.c. — M.C.box not connected while installing

Mrs.Krishna Agarwal

from Mumbai, Maharashtra

Address:

Meerut, Uttar Pradesh

I have purchased a Window AC on 8.5.2011 from S.G.Distributors, Meerut under Bill No.415/9. At the time of installing the Window Air Conditioner, intead of fitting and providing connection to the stabilizer through the M.C.box, the technician put the plug of stabilizer directly and neither fixed the box. As a result, the plug got fire. Luckily there was no injury as we saw the fire and disconnected it immediately.

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Oct 11, 2015

Complaint marked as Resolved

Resolved. It was due to lack of knowledge. But the company persons, who visited to install the equipment should have suggested/asked for proper connecting devices.

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Comments

vcarevoltas

from Gurgaon, Haryana

Dear Mrs.Krishna,

We sincerely apologize for the inconvenience caused. Thanks for bringing this to our notice. We shall surely take care of it in future.

Please let us know in case you need any assistance from us at vcare[at]voltas[dot]com. We would be happy to help.

Thanks,
VCare Team
Voltas