[Resolved] VRL Travels — BED BUGS ON SEATS
I’m Prof. A S Kshatriya from Symbiosis, Pune. I traveled last night from Belgaum to Pune using your service. I regret to say that you are a poorly managed group. Your service was pathetic and attitude of people to look after our complaints was even shameful. The seats were full of bed bugs. We could not sit let alone sleeping. We requested for change of bus, but in vain. The driver was not bothered at all. Kindly take a note of this. I must be compensated for all the inconvinience and hardship.
Complaint marked as Resolved Aug 14, 2020