[Resolved] Vst Bajaj Rajajinagar - Bajaj Pulsar - 150 Dts - I — Poor Service
Kkiran kumar mn
I am Kiran Kumar MN, the owner of Pulsar 150 dts-i. I purchased bike in vst bajaj showroom in Rajajinagar Dr. Rajkumar road on 8-9-2008. I done all 4 free services and 1 paid service in this showroom only. I am not a fast rider, every time I just raise the accleartor 40 to 60 km/hr. But the result is low milage and engine problem. I changed the vechicle boar on[protected]. When I asked the supervisor they told its a manufacturing defect we cant do anything and they told we are going to change the boar and it will cost nearly thousand two hundred rupees. Then I spoke with the supervisor and also with service manager why I want to pay that much amount. The vehicle is in warranty period and I am not going to pay anything. But they didnt accept and finally they came up to 400 rupees. Here the problem is they done a very poor service. When i got the bike delivery on[protected] I found that they didnt adjusted the hydeling and milage one and also the break light systems and engine sound. Once again I complained the superviser and corrected all the mistake what they done. In fourth service they changed the parts like sparkplug and break set without any information actually the old one working good condition only. The vechicle is runned just 9000 kms. When I asked the superviser they told sorry for the inconvenience and now we cant do anything. In every service I got like this problems. the service they are given is very poor and they are not responding properly for the customers. This showroom service station is very worst and they are not functioning properly. They are given Late delivery. They took 3 days for boar change. Now I thinking why I choosen bajaj product. If they are going to continue the same thing definately one day show room has to be closed. They are going to charge for all the things nearly they cheated 1000 ruppes for me. they wont consider any warranties. the owners manual and the service books its for pooja purpose only. They wont consider mention things on that book. cheating peoples Beware of VST Bajaj in Rajajinagar.
Complaint marked as Resolved 2017-05-10 09:31:00
Verified SupportBajaj Auto Customer Care's response Dec 06, 2016
We would like to investigate the issue. Request you to call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5 Also, you can mail your concern at [email protected]
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