[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Very poor electric supply

Address:South 24 Parganas, West Bengal

To,
The Chairman
West Bengal State Distribution Company Limited
Vidyut Bhavan
Block - DG
Sector-II, Bidhannagar
Kolkata - 700091

Sub: Very poor electric supply

Dear Sir,

I am Sailen Mondal (Service Connection no.-RD 19651, Consumer No.-B511123) to bring to you kind notice the fact that my family is facing a lot of problems for irregular electric supply and low voltages. The voltage goes down 60 volts (approx.) in the evening and continuing till the night. In my locality just one light post is here and officially six houses electricity line are connected from the post. And also the post is connected with a single phase to supply the current. For this reason I am facing a lot of difficulties due to voltage deflection’s thinks that if another phases join with the post is fewly reduced our problems. So I told the matter to our local Assistant Engineer of Rajpur Electric Supply Office few months ago, but they don’t take any step for it. And about 60 families are doing illegally hooking.
We have submitted a mass petition for this matter but still now no actions have taken about this matter.
Under the circumstances, we request you to look into the matter and take necessary actions on your part is highly solicited, so that we the normal consumer will be relived from unnecessary harassment. We are requesting you to please take legal action for illegally hooking.
I am enclose the receipt copy of Mass Petition which I submitted our local electric supply office for your ready reference.

Thanking you,

Yours faithfully,

Sailen Mondal.

Dated-09.11.2010

Vill.- Petua
P.O.- Subhasgram
Dist.-24 Parganas(South)
P.S.- Baruipur
Pin- 700147.



Please pass the complain proper authorities.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

To
The director (human resource)
Sri Ashok Kr. Bala
WBSEDCL
Dear Sir,

I am Gopal Chandra Sarkar(consumer id[protected], service connection no.-ND 1389, consumer no.-C362490) to bring to you kind notice the fact that my family is facing a lot of problems for the erregular electric supply and the low voltages.The voltage go down 100 volts(approx.)in the evening and continuing till the night.In my locality just one light post is here and officialy six houses elecrity line are connected from the post.And also the post is connected with a single phase to supply the current.For this reason I am facing a lot of difficulties due to voltage deflaction.I thinks that if another phases join with the post is fewly reduced our problems.So I told the matter to our local electricity agent(who collect the reading of the meter) and also local electricity offiec in few month ago.But they donot take any step for it.And also some houses is breaking the rules and regulation of the electricity in here.
Under the circumstances, we request you to look into the matter and take necessary steps on your part is highly solicited so that we, the normal consumer will be relived from unnecessary harassment.

Thanking you, yours faithfully,
G.C.Sarkar

Dated-5/4/2009

Vill.-kusumba(Saha Para-East)
P.O.-Narendrapur
Dist.-24 Parganas(South)
P.S.-Sonarpur
Pin- 700103



Please pass the complain poper authorities.
To
The Director (human resource)
WBSEDCL

Dear Sir,
This is to inform you that a long time passes (from dec 2003) we are not getting our house rent from your office. We were requesed your office Kailash Bhaban at Kalna[protected] through S.M. Samudragarh Group Electric Supply from a long time to extend our house rent of Noa para call centre at Nadanghat More but still no result found so we decide to request you to extend our house rent and please give us the rent from dec 2003.
So, please sir extend our house rent and send our money at Samudragarh Group Electric Supply.

With regards


House honour of Noapara call cente at Nadanghat More
Nimai Ch. Biswas
Nimai Ch. Biswas
Vill+P.O- Samudragarh (Nadanghat More)
Dist- Burdwan

Wbsedcl — Unable to Increase Additional Electricity Load

I would like to install an AC at my residence, so that I have to increase my electric load from 1.2 kw to 3.6 kw. My connected load is 1.2 kw.

Being a flat owner of LIG, we do not have permission for installing AC.

regards,
Biswajit Sarkar
to
the director(human resource)
sri ashok kr. bala,
wbsedcl.
r/sir, i have paid electric bill of my father ananta kr nag of durgapur benachity, dgp-13(a152685) for the month of jan &feb 09, (receipt no.-d/5965198) on 27/01/09. next time when i have been going to pay next bill, your the cashier have collected the bill for april, 09 on 16/04/09.(receipt no.g/[protected]. i am serprised very much to know that there was a gap of bill payment for the month of march, 09. how is it possible that your system is overlapping the bill payment system. so there may be possible of double payment of the same bill.i think it is very poor system.i am doubtful whether it is intentionally or not. for this reason my connection was cut for connection i have to pay rs 50/ on 14/05/09 (receipt no.u55268).and i have paid bill for march, 09 on 14/05/09. i think it is simply illegal. i should refand this connection charge with reward.
so my appeal to you, pl. rectify your system so that the online can collect payment serially month wise .
with thanks, sanat nag.
Non Receipt of new meter connection SC No..SD-27221.TILL DATE 2-02-09.
To
The Director (Commercial),
WBSEDCL

Dear Sir,

I like to draw your kind attention that I, Basudeb Mandal, Consumer ID.[protected], Service Connection No.- DOM/3473 & Consumer No.-F391832 am getting electrical consumptiojn bill quarterly though the service is disconnected by the Station Manager of Saltora Gr. E/S & my residence remains in locked condition almost whole the year except some occasions as I am far away in my job. Besides this, he mentioned previous meter reading - 2621units, date of reading 25/02/2009 & present meter reading - 2721units, date of reading on 20/05/2009 on the bill paper for the consumption period of MAR2009-May2009 though they did not taken any reading & still the meter is showing 2612 units only.

Therefore you are requested to please look into the matter sympathetically & take action accordingly.

Thanking you.

Yours faithfully,
S/d...
Basudeb Mandal
Vill+P.O.-Kultuka,
Dist - Bankura.
The Assistant Engineer
AES _II, West Bengal State Electricity Distribution Company Limited
Upper Chelidanga; Asansol 713304

The Divisional engineer
WBSEDCL
Durga Market
Asansol 713301

The Superintendent Engineer
WBSEDCL
Moni Market Burdwan

The Chairman
West Bengal State Distribution Company Limited
Vidyut Bhavan Block DG
Sector II Bidhannagar
Kolkata 700091



Dear Sir

Demand of Justice in respect of Disputed Bills & unlawful acts By WBSEB? WBSEDCL in respect Of Kamalalaya hospital P Ltd con simer No 190139

Please refer to our earlier letter dated May 24th 2006 sent by Registered post. Addressed to A.E. complaining about violations of Electricity Code, billing Tariff procedures IN respect to Private Hospital which is a Public utility Service category as whereby we sought Clarifications and requested to you to Bill as per the Guidelines for the year 2003.-06 but unfortunately not done till date. Failure to respond to our representation is a denial Of Legitimate Expectations. We fail to understand why billing for energy consumption for our Hospitals would be so unreasonable so as to violate The Tariff guidelines for the years 2003-04, and 2004-05 which has been declared as Public Utility Services although such Tariffs are clearly mentioned on the reverse OF each electric bill

Be it noted further As per as per Gist Of Tariff order dated 28.07.09 passed By the WBERC for the year 2009-10 in case No TP-41 /08-09 and as per the aforesaid Order The Hon’ble Commission, the applicable Tariff related conditions, for low to medium voltage Consumers under Quarterly billing Procedures for the year 2009-10given as per Tariff schedule for Public Utility/Specified Institution /Public bodies In Municipal areas Rate A ( Cm-PU) on all units @ 314 paisa Pkwh and should be effective from April 2009 and onwards adjustments And refunds if any for Over Recovery /Under Recovery from the Consumers of WBSEDCL from the billing Month Of/pertaining to April 2009 to Month Of July 2009 shall be made in five equal Monthly installments stating from billing Month OF pertaining to August 2009 .

It has to be appreciated that Billing In respect OF KHPL a Public Utility consumer as Commercial category would amount to violation of Reasonableness and Good faith in spite of written representation to the concerned authority.

However since all Bill from the period 17.2.03 till date has been paid as per high courts Order but due to WRONGFUL billing done as Commercial Category instead Of CM-PU Category such bills have become disputed, . Hence Payments made had been deemed to be made Under Protest under clause 3.5.1 of The WBERC (Electricity Supply Code) Regulations 2004, since we have objected to you as early as Nov 2003, that bills are not being raised as [per high courts Order.

However you were required to give your opinion as regards the disputed Bills and revised bills should have been be raised as per [proviosns 3.5.2 after raising such bills if it has been found the excess payments have BEEN realized then the consumer it should have been adjusted as per the said provisions along with interest, any violations of which would amount to Unfair Trade Practice such as per provisions Of WBERC Electricity Supply code regulations 2004 you were required intimating your decision

It is worth mentioning that the state owned Organizations disconnected electric connection to the Consumer Hospital imposing great Hardships on the consumer without Notice violating articles 21 of the constitution violating the electricity act which would amount to malicious Persecution

Please also note that failing to adhere to Indian Electricity Act 2003 would attract the penal provisions under sec 146 Of the Indian Electricity acts 2003 besides Compensation

However your office billing as Commercial category after the High courts Order dated 17.3.2003is arbitrary and in excess of Jurisdiction would also tantamount to violations Of the High courts Order But you continue to ignore Our Representations in this regard and also the code of Electricity Act 2003

As per recent Tariff published in the news paper You ARE advised to follow such Guidelines in respect of consumer like Private Hospitals which is categorized as a Public utility Service entitled to be billed as such but you are Violating High courts Order as well as WBERC Electricity Regulations 2004 In billing it as commercial category

Its is obligatory on the Part OF WBSEDCL to act Fairly Ethically and Honestly in all its dealings with its consumers but the conduct Of WBSEDCL needs immediate attention which is arbitrary and Discriminatory

I have already sent you a letter dated May 24th 2006 previously asking you to correct the apparent error by offering adjustments but that still remains UN replied which defies Logic

The Orders and directions of the commissions are binding in nature and the licensees are obligated to follow the methodology procedures and other directions including the tariff regulations of the commissions which may be issued from time to time

However we request you once again to Offer adjustments as per WBERC Guidelines in respect of bills wrongly billed since the high courts order 17.2.03 and allow adjustments refunds with interests and to bill current bills as per Tariffs Published Previously and recently ON 28.07.09 and to treat the hospital as Public Utility Services as per the duties and obligations OF The Licensee

In case you fail to do so we will be at liberty would be left with no other Liberty but to take recourse to law for all your unlawful unreasonable acts and claims loss damages and compensation including non pecuniary loss for harassment mental agony



Your s faithfully


Mamta Gupta
Director
KHPL
I stay in karunamoyee housing of d-14/6, there is hooking at night resulting in daily loss of voltage and power, reported local station but no response from them, faulty and 20 year old wiring and meters resulting in voltage fluctuation
Sir,
I am a resident of Alipurduar Municipal area.I live in the residence of Monoranjan Ghosh, east to Alipurduar SDPO office. Loadshedding looms large in this area for a long time-at least 10 hours each day for 3/4 weeks.We have been suffering a lot for lengthy loadshedding everyday [daytime-5/6 times-approx. 6/7 hours, after evening at lest 2 times-each-3.5hours / 2.5 hours at a stretch ].When I report to [protected] each day, the then dutyman replies that they are not informed about the duration of loadshedding. Life has become...What is the solution? Early reply requested.

PANKAJ DHAR CHOWDHURY, [protected], ALIPURDUAR, 05.04.2010
I am a resident of Netaji Sarani, Ismile, Asansol. We are facing a lot of problem due to irregular power cut especially in between 7pm to 10pm. This is the only time for the student to do their studies. After coming from office we also fell helpless when we see there is no power. This year the situation is worst. Why so? Please take necessary action.
Its fact that under WBSEDCL there is no any body to look after about the problems, disputes arises during the making of decisions about any subjects as example, its learnt from available source that as per norms the principal employer will provide all precaution accessories and equipments as they are enjoying the benefits from those equipments which are UN law fully collected from the individual company's / workers of out side agency by circulating the notice / advice and also to note that electrician (licenced) are cutting the trees along with there normal electrical works but not getting minimum wages as per Gazette published by Central Government where its not required to search that most of handicapped/incapable staff are drawing there salaries with out performing there duties. which attracting huge loss and burden to general consumers /publics of West Bengal so its request to the well wisher of Nation.
I am staying in UPPER CHELIDANGA (NEAR POST OFFICE) ASANSOL, THERE IS HOOKING 24 hour by MR.HARINDER PRASAD And Ramashis Prasad resident of the same area resulting daily loss of voltage and power in this area.Sevral time I complaint to local station but nobody taking any action against him.so I request to you please do the needful in this regard.
The Assistant Engineer(tech)
Bishnupur(D)divsion
West Bengal State Electricity Distribution Company Limited
Jadubhattamancha, Bishnupur Bankura

Sub:- Prayer for displacement of new electic poll.

Sir, I am utmost sorry to inform you that an electric hasbeen placed on a BASTULAND without giving me information . I want immediate displacement of poll. i want to build a residential house there .

The details of the place given bellow :-
Dag no of the plot :- 1977
Khatian no :- 1586
mouga :- rasulpur
JL no -068
yours faithfully
Ayan Chattopadhyay
To,
The Director
WBSEDCL

sir,
In Asansol railpar area made many connection in dues premises.exam:-old consumer no:-B15224, D14250, C13144 & C13089.
above all consumer total dues upto Rs 125000. so it request to you please look the mater.i think it is a huge loss of west bengal Govt.
The Assistant Engineer
AES _II, West Bengal State Electricity Distribution Company Limited
Bagnan, vill P.O. Hallyan(N)

Respected Sir,
I bring to draw your attention that Sekh Seeraj (Aanu), C/o Late Sekh Anwar residing at Vill P.O. Hallyan(N), Bayoon Ga, Dist. Howrah hooking the electricity from overhead by a wire without any angel which is very risky and dangerous .Accident may happen in any moment which cause death of fire. We inform the matter several times but unfortunately no action has been taken from your side. The existing meter owner is died more than a year.

We, therefore, request you to look into the matter and take action immediately to avoid any major accident.
Thanking You,

Nabour
P.S. Bagnan,
Vill P.O. Hallyan(N)
Bayun Ga,
to malaykumarde, crmwbsedcl
Dear sir,
I would like to introduce myself as an entrepreneur intend to set up
poultry Farm in janardhan sair, Ethora p.s Asansol ( N) P.S . In this
regard i applied for electric connection for commercial purposes via
ref No -[protected] Dated 18.613 to Station Manager, Domani asansol
dist Burdwan but i received letter from them stating that due to non
electrified zone they could not give connection.
Moreover i personally met with Sm and again he told some thing but
asked me to go for new transformer if i want to take line . I
approached divisional Manager and perhaps he was kind enough to talk
to station manager himself and requested him to do work . The
station manager asked me to go turnkey basis for which i give
application on 19/9/13 requesting for re inspection and estimation of
overall expenditure . The station manager assigned one contractor who
did inspection and estimated that 11 poles is required in order to
take connection . unsatisfied with his estimate i again approached DM
who asked acting SM as SM is on leave to do re inspection and he said
12 poles is required and he too asked his contractor to do my work .
I would like to bring in your kind attention that this place is
influenced by broker and contractor and intentionally they are
harassing consumer for their selfish gain .
Further i am astonished how they denied earlier saying it is non
electric zone and ON turnkey work with contractor they are ready to
execute work as i have to bear entire cost of poles and wires etc
which is beyond my reach financially. they are also increasing
numbers of poles to increase work expenditure so that they could gain
good profit. I would like to say that my site hardly 300m away from
road where already connection is given to school . poultry Farm
doesn't require much load as i will using 6 to 10 bulb of 100 watt and
small motor to pump out water.
I would be grateful if you could look into this matter as already 5
month is over and i am still in dark as how much i am likely charge
for connection as they i have not given estimation also.
I hope you will take appropriate step to bail me out this trouble as
i having huge loss because o[censored]nable to start my project .

Thanks & Regrds
Ashivan verma

WBSEDCL — RECEIVE PAYMENT CONFIRMATION

I, PRATAP ROY pay my electric bill through sbi internet banking on 18/04/2015 .but at the payment time i do not receive any payment receipt copy.After four working days bill shown unpaid. My consumer no.[protected] payment amount Rs 585
To
The Station Manager/Assistant Engineer
Bardhaman - 1 CCC, WBSEDCL Power House, Bardhaman

Respected Sir,

Sub :- Problem of Voltage Drop, Frequent Fluctuation of Voltage & Single Phasing at Tarun Doctor’s Goli area. Badsahi Road, Bardhaman.
Ref: 1. Joint application of all resident of Tarun Doctor's Goli, Badsahi Road, Bardhaman, no - nil, dated[protected]
2. My application no - nil, Dated 22-06.2018

Kindly refer the above cited letters, where we have requested to inspect and solve the Problem of Voltage Drop, Frequent Fluctuation of Voltage & Single Phasing at Tarun Doctor’s Goli area. Badsahi Road, Bardhaman. Two months have already been passed, but no inspection has done till date and no action has been taken to solve the problems.
I, Namita Malik, on behalf of all resident of Tarun Doctor's Goli, Badsahi Road, Bardhaman, beg to submit the following facts for your kind information & necessary prompt action to solve our area's Electrical problems that all the residents of this area including me are facing at present.
Sir, In our area the overhead line available is with only single phase. About 60% of houses are having ACs in this area. All service connection connected from the only one phase. All ACs are running from only this one phase in addition to the house hold fittings like fans & lights etc of the residents causing Overloading to this only one phase due to running of all ACs at a time, especially in the evening, all the residents are facing voltage drop & Fluctuation of Voltage, causing non working of tube lights and slow running of fans and also damaging of other electrical appliances due to low voltage. At the evening & noon, the voltage is stepping down to about 150 -170 Volts, and causing frequent single phasing. Sometimes, particularly In the evening & noon the voltage is suddenly stepping down below 120 volts & stepping up to 240 Volts for few seconds causing tripping of compressors of ACs & Fridges
So, I request you to kindly Inspect & examine this situation in our area and take necessary action to distribute the load properly to get constant voltage of 220 volts, without Fluctuation, duly arranging another phase in this area or any other measure to increase the voltage & prevent frequent Fluctuation of Voltage and single phasing of this area to avoid further damaging electrical appliances of my & all the residents,
Thanking You sir.

Namita Malik
Consumer ID:[protected]
Badsahi Road, Bardhaman 713101
Mobile no: [protected]
Dt. 02.09.2018
To
The Station Manager/Assistant Engineer
Bardhaman - 1 CCC, WBSEDCL Power House, Bardhaman

Respected Sir,

Sub :- Problem of Voltage Drop, Frequent Fluctuation of Voltage & Single Phasing at Tarun Doctor’s Goli area. Badsahi Road, Bardhaman.
Ref: 1. Joint application of all resident of Tarun Doctor's Goli, Badsahi Road, Bardhaman, no - nil, dated[protected]
2. My application no - nil, Dated 22-06.2018

Kindly refer the above cited letters, where we have requested to inspect and solve the Problem of Voltage Drop, Frequent Fluctuation of Voltage & Single Phasing at Tarun Doctor’s Goli area. Badsahi Road, Bardhaman. Two months have already been passed, but no inspection has done till date and no action has been taken to solve the problems.
I, Namita Malik, on behalf of all resident of Tarun Doctor's Goli, Badsahi Road, Bardhaman, beg to submit the following facts for your kind information & necessary prompt action to solve our area's Electrical problems that all the residents of this area including me are facing at present.
Sir, In our area the overhead line available is with only single phase. About 60% of houses are having ACs in this area. All service connection connected from the only one phase. All ACs are running from only this one phase in addition to the house hold fittings like fans & lights etc of the residents causing Overloading to this only one phase due to running of all ACs at a time, especially in the evening, all the residents are facing voltage drop & Fluctuation of Voltage, causing non working of tube lights and slow running of fans and also damaging of other electrical appliances due to low voltage. At the evening & noon, the voltage is stepping down to about 150 -170 Volts, and causing frequent single phasing. Sometimes, particularly In the evening & noon the voltage is suddenly stepping down below 120 volts & stepping up to 240 Volts for few seconds causing tripping of compressors of ACs & Fridges
So, I request you to kindly Inspect & examine this situation in our area and take necessary action to distribute the load properly to get constant voltage of 220 volts, without Fluctuation, duly arranging another phase in this area or any other measure to increase the voltage & prevent frequent Fluctuation of Voltage and single phasing of this area to avoid further damaging electrical appliances of my & all the residents,
Thanking You sir.

Namita Malik
Consumer ID:[protected]
Badsahi Road, Bardhaman 713101
Mobile no: [protected]
Dt. 02.09.2018

To
The Regional manager
Tamluk, purbamedinipur
Wbsedcl
Sir,
I am Milan Mallick, have to complain about the high voltage electric line are posted from my land by one's personal interest, and name of the person is sahadeb mudli. Who sold it me in few years ago. But he submitted all the documents for this job are wrong and so many previous. Now I have to complain about the fact that. and I also submit real information and other documents in details before one year. But I have not got any solution from your company wbsedcl as well as your office. Please let me know what is the procedure for the problem solve. Please help me to get the solution.
My request to change the line from my land very urgently. I give you my land location details below,
Milan Mallick
C/o:late chandi charan Mallick
Village :soadighi
Post :joybalarampur
Dist :purbamedinipur
Mouga:panchberia
Jl. No. 17
Plot no:54
Khatian no :483
Mobile :[protected].

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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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