[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — WBSEDCL "installation number/type" for online payment account

Address:North 24 Parganas, West Bengal

WBSEDCL, in its bill doesnot show the installation no and only shows Consumer ID/Consumer Code & Service Con No.
But while creating online a/c for payment, they seek the the installation Number/Type.
So i called up customer-care[protected] which didnt had a clue as to what are these & asked me to call up BARASAT CCC office at ([protected]).
Where again the persons at phone didnt had a clue as to what is this and asked to visit office and check.
When reached their office it was a mess, no one was there to talk and finally got a rude (misbehaved) answer "We are busy come back on a later date".

Please suggest how can I see my father's electric bill and pay online.
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Aug 13, 2020
Complaint marked as Resolved 
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wbseb,barasat — failed to attend serious fault

Dear sir,
Electric Pole No. 1467, Napara Kathgola, PO. Barasat,
Electric live wire teared off due to storm and lying on the road, nobody attended the toll free ph no.
please do the needful.
with regards,
Debashis
Dear, If online payment facility becomes available in any area then the electricity bill shows the installation number/type. I stay in salt lake in AD block and just opposite to this is BD block.There people can pay there bill online and the bill shows the Installation No/Type but in ours case it hasn't started yet. Hence, the bill doesn't have this field.
BUT IN THE LIST OF L & MV CONSUMERS IN THE WEBSITE WHO HAVE THE FACILITY OF ONLINE PAYMENT, THERE IS "BARASAT CCC"!!! THEN WHO ARE MAD..WBSEDCL OR US????
I HAVE CHECKED MY ALL OLD DOCUMENTS BUT I AM FAILED TO FIND INSTALLATION NO/TYPE. CAN ANYONE HELP ME?
This is ridiculous, if we are unable to pay the bill online, then what will be the useful use of this portal link.
Such a link should not reflect in ant site, this is kind of harassment of general people.
i;m the consumer under Berachampa electric office, North 24 pgs. I want to pay bill through online system, but this facility is not available yet. pls start this facility of this area as early as possible
Unable to pay electric Bill online, Billing options are disabled, WBSEDCL officials not helped us to rectify the problem. City PURULIA
did not get any installation code/id for on line payment
WHERE IS MY INSTALLATION NO IN THE BILL...THERE IS NO ANY TYPE OF COLUMN FOUND...
I have open an account to pay my bill online but I unable to open my account to pay but neither cast care nor office help me
Dear Sir,

My consumer id[protected], while I want to pay online my outstanding bill by registration then I am getting one option installation no which i dont have, then i had contact to the helpline[protected] bu they are unable to provide that aswellas its not showing in bill.
So please could you please help me out to get the installation no.

Regards,
Pinaki Chatterjee
[protected]
Most o[censored]s have the similar query on Installation no/type. Hope wbsedcl team is reading those comments. Help us location the installation no/type so that we can make online payments
I don't think anyone from the correct authority is reading these comments !!!
I have the same problem here. I am unable to find any Installation No. (No/Type). But without it registration can not be completed.
Dear,
sir, I not found any installation no./type.please helm me . my conjumer no.L080554

Dear,
sir, I not found any installation no./type.please helm me . my conjumer no[protected]

Please send me installation no. My email id [protected]@gmail.com / or my phone no [protected]
Dear, If online payment facility becomes available in any area then the electricity bill shows the installation number/type. I stay at Saheb Bagan Bally Howrah . Please provide against consumer ID[protected]
Please let me know where to find the Installation Number/Type for online Bill payment registration.
Dear,
Sir, I not found any installation no./type.please helm me . My Consumer ID[protected]

Please send me installation no. My email id [protected]@rocketmail.com & my phone no is [protected]
Dear,
Sir, I not found any installation no./type.please helm me . My Consumer ID[protected]

Please send me installation no. My email id dhali.[protected]@gmail.com &my phone no is [protected]

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