[Resolved]  WEP — COMPLAINT ABOUT UPS

Address:Akola, Maharashtra

Subject : Complain About UPS


Respected Sir,

I, have purchased a Wep UPS 600VA with 1year warranty from Mahaveer Stationery, Akola. After One month UPS Not working properly. & I had lost my Hard Disk Due to Wep UPS. At the same instance i called customer care and registered a complain (13th March 2010 Complaint No. [protected]. Then i had not received any reply till one month so again i called customer care.... no action taken by WeP company.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

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its my doubt..my wep ups 600va had lost its charge completely on one day...and ups went off...
then how many hours required to be charged for the ups in old condition to stay back the pc for 15-20 mins
when the current flops?

pls...giv me the answer...

steffy maria joseph
This UPS has an intelligent? (dumb) load detecting circuit, which shuts down the UPS when there is no load connected to it. In majority of the cases, this stupid circuit wont detect a load (in this case the computer) even if there is a load and it just shut down itself. So the UPS goes into off mode within 20 seconds after the main supply is lost.

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