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Respected Sir,

I would like to inform you that I had applied for the post of Assistant Engineer(IT & C), as per Notification Number MPP/2013/02 in West Bengal State Electricity Distribution Company Limited (A Government of West Bengal Enterprise).My application no. is 811141 and my password is my date of birth 25/01/1990. The application for the recruitment was to be submitted online and the fee of amount Rs 400 was to be deposited in any branch o[censored]nited Bank of India through chalaan. The registration started from 26th of April and the last date of online registration and fee payment by the candidate was 9th of May.The exam date is on 16th of June. After registration and fee payment the applicants need to send their printed registration slip (from WBSEDCL website), chalaan slip and all relevant documents of the candidate attested by the gazetted officer through ordinary post at The Advertiser Post Box No: 453, Basavanagudi , Bangalore-560004 .The last date of reaching the application was[protected]. I registered online well before time, and paid the exam fee on 6th Of May. After that I posted my application on 8th of May with Rs 20 stamp as said by the officials of Ballygunge Post Office, Kolkata 19 .On 6th of June when I logged on to WBSEDCL's website to download my admit card I found the status "Application has been rejected due to following reasons, Application not received. I was shocked to see this status as I was preparing very hard for this exam because its an state level exam where probably there is a lesser competition and so there is a chance of getting selected.

I called their Customer care and even emailed them, and said them to sort out my problem but they are saying, they can't do anything as the application has not been received, inspite that there is no fault of the applicant. They are saying its neither applicants responsibility nor WBSEDCL responsibility, this has happened due to postal delay or postal negligence. I found many people through facebook that even they had the same problem, some of the student even posted their application on 29th April, but their application was also not received. The name of some of the applicant's facing this problem whom I met in facebook are as follows Srijit Das, Madan Sarkar, Soumesh Raha, Arjun Mukherjee, Poulami Biswas, Himadri Das, Silpi Dhua etc.

On Monday I visited the office of WBSEDCL at Vidyut Bhavan, Salt lake, where I found around 20 students present their and pleading the officials to accept their application and allow them to appear in the exam.

I spoke with WBSEDCL's managers, and make them understand that there is fault in the system because as per advertisement it was strictly mention to do ordinary post, which is not secure. If it would had been speed post we shall not had faced this problem because we could had tracked our application. So why should the student suffer for this? Few managers admitted that there is fault in the system, but still they can't do anything, as according to them the decisions are taken by the higher authority.
I then spoke with the Additional General Manager, Head of Recruitment and Manpower planning. The moment I entered his cabin, he said if the application has not been received we can't do anything, because its not our responsibility, he said how will we verify where the applicant is eligible for the job or not as the application has not been received. I said its WBSEDCL responsibility to allow all such applicant's whose registration form and chalaan payment was submitted online, because the information regarding the applicants are still there in the database of your company, and documents of applicants could be verified after exams also like other government companies do, or if you will allow us we can again re post or speed post our documents, chalaan slip(Candidates copy) as well as our registration form before exam date. I even said if its just the matter of documents verification then you can verify our documents here also, and allow us to appear in the exam.

I questioned him that why applicants were forced to do ordinary post and not speed post? I said what is the meaning of online submission of application if the same application is to be posted offline? I said almost every government companies uses online portal for submission of application, where a candidate just need to apply by giving the details of its candidature and fee payment, where the documents verification is done only after the student clears its written exam. So why is the process of posting the documents? He said don't compare with other companies, we follow our process, and so those whose application has not been received, we can't do anything. I requested him a lot that there is still a one week time, they can manage and make the students appear in the exam only if they want. But he didn't agree with me.

The Additional GM said he has learnt a lesson from this and he feel bad when he goes back to home, for all such applicants who faced this problem, as such applicants are visiting him from last four days. He said he has sympathy for us. I asked him that why applicant's should suffer as there is fault in the system? He admits that there is fault in the system, and he will take all preventive actions from next recruitment drive, but things can't be sorted now.

I don't understand that why WBSEDCL is not willing to correct their mistakes. I would like to ask a question that What if a student is preparing for civil service exam from last one year and will not be permitted to appear in the exam due to negligence of the recruitment team? I think this type of negligence will cost the life of the student.

So I request you to please take the matter seriously and pressurize the WBSEDCL officials to allow every students to appear in the exam, whose application has not been received though their registration and fee payment has been successful. I have even attached my registration and chalaan slip with this email, please go through it, as it will help you to understand the matter more clearly. I don't know why my application didn't reach at the destined address. But I don't see any fault of the mine.

I hope you will bring pressure to all those who are responsible so that the innocent applicants don't have to suffer anymore.

Thanking You

Your's truly,
Zeeshanul Haque
Mob No. [protected]

Complaint marked as Resolved 2020-08-14 04:09:24
Complaint comments  1 CommentShare0Tweet0


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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091