Western Digital — Avoid buying their products

 
1 Review
Maharashtra, India
 rakesh_tolani
AVOID BUYING WESTERN DIGITAL PRODUCTS

WD has the most pathetic support system ever. They don’t even have an office or a helpdesk anywhere in India. THEIR DAMN DELHI HELP LINE OPEN FROM 10 to 6 FROM MONDAY TO FRIDAY AND ALWAYS ENGAGED. I HAVE TRIED TO CALL THEM FOR LAST 3 MTHS, BUT THEIR DAMN LINES ARE ALWAYS ENGAGED AND STILL NOT RECEIVED REPLACEMENT OF MY 320 GB ELEMENT PORTABLE HDD.
HERE IS THE NEW RMA NO[protected] WHICH THEY PROVIDED ME BUT IT USELESS IF THEY ARE DELAYING IT SO MUCH FOR JUST A LITTLE THING.

Regards

RAKESH TOLANI
+91-[protected]
+91-[protected]
[protected]@yahoo.com
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    14%
    Complaints
    138
    Pending
    32
    Resolved
    11
    location
    3355 Michelson Drive, Suite 100, Irvine, California, United States - 92612
    Western Digital - Avoid buying their products