Western Digital — Avoid buying their products

Address:

Maharashtra

AVOID BUYING WESTERN DIGITAL PRODUCTS

WD has the most pathetic support system ever. They don’t even have an office or a helpdesk anywhere in India. THEIR DAMN DELHI HELP LINE OPEN FROM 10 to 6 FROM MONDAY TO FRIDAY AND ALWAYS ENGAGED. I HAVE TRIED TO CALL THEM FOR LAST 3 MTHS, BUT THEIR DAMN LINES ARE ALWAYS ENGAGED AND STILL NOT RECEIVED REPLACEMENT OF MY 320 GB ELEMENT PORTABLE HDD.
HERE IS THE NEW RMA NO[protected] WHICH THEY PROVIDED ME BUT IT USELESS IF THEY ARE DELAYING IT SO MUCH FOR JUST A LITTLE THING.

Regards

RAKESH TOLANI
+91-[protected]
+91-[protected]
[protected]@yahoo.com