[Resolved] Western Railway — Non receipt of monthly statement | |
NON RECEIPT OF MONTHLY STATEMENT DEAR SIR, THE MONTHLY STATEMENTS ARE NOT RECEIVED BY ME AT MY RECORDED ADDRESS IN TIME, AS WELL AS ON E-MAIL ADDRESSS, RESULTING IN NON VERIFICATION OF MONTHLY EXPENDITURE THROUGH CREDIT CARD. THE INTEREST BURDEN ARE BURDENED ON MY SHOULDER UNNECESSARILY. I REQUEST TO TAKE APPROPRIATE STEPS FOR PROMPT DELIVERY OF MONTHLY STATEMENT. IN CASE NON DELIVERY OF E-STATEMENT ON THE ADDRESS GIVEN, STATEMENT MAY PLEASE BE SENT ON NEW E-MAIL ADDRESS WHICH IS AS AHEAD.I.E. [protected]@GMAIL.COM. THANKING YOU. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 114 Comments | |
Comments
DEAR SIR,
MY CARD NO. IS [protected]. THE MONTHLY STATEMENTS ARE NEVER RECEIVED BY ME AT
MY RECORDED ADDRESS.I ONLY RECEIVED THE MESSAGES ON MY MOBILE NUMBER, THAT YOUR STATEMENT DATED[protected]
HAS BEEN DISPATCHED. TOTAL O/S OF RS. ----- OR MIN AMT. OF RS. IS PAYBLE BY DATE ------, REGULARLY. ON THE BASIC OF MESSAGE I AM REGULARLY PAING THE SUGGESTED MIN AMT. INSPITE OF PAYING REGULARLY, THE O/S AMT IS NOT GOING TO REDUSED. I WANT TO KNOW THE CALCULATION OF YOUR INTREST RATES & YOUR SUGESTED MIN PAYBLE AMT.
MY CARD NO. IS [protected]. THE MONTHLY STATEMENTS ARE NEVER RECEIVED BY ME AT
MY RECORDED ADDRESS.I ONLY RECEIVED THE MESSAGES ON MY MOBILE NUMBER, THAT YOUR STATEMENT DATED[protected]
HAS BEEN DISPATCHED. TOTAL O/S OF RS. ----- OR MIN AMT. OF RS. IS PAYBLE BY DATE ------, REGULARLY. ON THE BASIC OF MESSAGE I AM REGULARLY PAING THE SUGGESTED MIN AMT. INSPITE OF PAYING REGULARLY, THE O/S AMT IS NOT GOING TO REDUSED. I WANT TO KNOW THE CALCULATION OF YOUR INTREST RATES & YOUR SUGESTED MIN PAYBLE AMT.
My credit card monthly statement is not received on my address B-94 H.K.M.Nagar, Alwar (Raj.)
Please arrange to post timely submission of statement on my address.
Please arrange to post timely submission of statement on my address.
Dear Sir,
I had applied for the platinum card of SBI in the month of July'08. Till date I have no information whether my details which I had provided for making the card has been processed. I had recd a sms on my mobile mentioning about my application no. which was[protected] and this was under process. This was in Sept.'08. Till date I have no intimation whether I am rejected or my card is made.I am regularly getting sms's regarding the scheme etc on my mobile. A bank of such repute cannot do like this to a customer. If it is rejected the bank should send an sms saying that the letter has been rejected etc. I am wondering whether I will get the card or will I have to apply again. Kindly look into this and reply
awaiting the response. Thanks
K.Parmeshwar
I had applied for the platinum card of SBI in the month of July'08. Till date I have no information whether my details which I had provided for making the card has been processed. I had recd a sms on my mobile mentioning about my application no. which was[protected] and this was under process. This was in Sept.'08. Till date I have no intimation whether I am rejected or my card is made.I am regularly getting sms's regarding the scheme etc on my mobile. A bank of such repute cannot do like this to a customer. If it is rejected the bank should send an sms saying that the letter has been rejected etc. I am wondering whether I will get the card or will I have to apply again. Kindly look into this and reply
awaiting the response. Thanks
K.Parmeshwar
I have not recd the statement for this month, so you are requested to send the same at your earliest.
I am not recieving my monthly statement on time resulting in heavy burden of interest, therefore I request you to go throuh it and ensure me that I will get my statement on time.
DEAR SIR,
THE MONTHLY STATEMENTS ARE NOT RECEIVED BY ME AT MY RECORDED ADDRESS BEFORE DUE DATE SINCE 4 MONTH. RESULTING IN NON VERIFICATION OF MONTHLY EXPENDITURE THROUGH CREDIT CARD. THE INTEREST BURDEN ARE BURDENED ON MY SHOULDER UNNECESSARILY.
BECAUSE OF DELAY RECEIVING STATEMENT, I CAN NOT PAID MINIMUM AMOUNT IN TIME. THAT'S WAY YOU ARE CHARGES MORE INTEREST, LATE FINE AND OVERDUE CHARGES.
BEFORE 2 MONTH, I WAS PAID MINIMUM AMOUNT IN DUE PERIOD, SO I HAVE NO OVERDUE.
I REQUEST FOR STATEMENT AND FOR LATE FINE TO YOUR CALLER EXECUTIVE EVERY MONTH WHEN THEY ARE CALL FOR PAYMENT. I PAID THE SAME AS PER YOUR CALLER EXECUTIVE WHENEVER THEY ARE TOLD ME.
I CAN NOT PAID FOR 2 BILLING PERIOD DUE TO ABOVE REASONS.
SO PLEASE, IF YOU ARE RELEASE / DEDUCT THE EXTRA CHARGES [LATE FINE, OVERDUE CHARGE] FOR 3 BILLING PERIOD IN MY CARD, THEN I WILL CONTINUE PAID THE APPROPRIATE AMOUNT BEFORE DUE TIME.
FURTHER I REQUEST TO YOU, PLEASE AVOIDE THE EXTRA CHARGES FOR 3 BILLING PERIOD AS PER YOUR BEST SIMPATHY.
THANKING YOU,
MANARANJAN SAHU
D.O.B:- 01.01.1974
THE MONTHLY STATEMENTS ARE NOT RECEIVED BY ME AT MY RECORDED ADDRESS BEFORE DUE DATE SINCE 4 MONTH. RESULTING IN NON VERIFICATION OF MONTHLY EXPENDITURE THROUGH CREDIT CARD. THE INTEREST BURDEN ARE BURDENED ON MY SHOULDER UNNECESSARILY.
BECAUSE OF DELAY RECEIVING STATEMENT, I CAN NOT PAID MINIMUM AMOUNT IN TIME. THAT'S WAY YOU ARE CHARGES MORE INTEREST, LATE FINE AND OVERDUE CHARGES.
BEFORE 2 MONTH, I WAS PAID MINIMUM AMOUNT IN DUE PERIOD, SO I HAVE NO OVERDUE.
I REQUEST FOR STATEMENT AND FOR LATE FINE TO YOUR CALLER EXECUTIVE EVERY MONTH WHEN THEY ARE CALL FOR PAYMENT. I PAID THE SAME AS PER YOUR CALLER EXECUTIVE WHENEVER THEY ARE TOLD ME.
I CAN NOT PAID FOR 2 BILLING PERIOD DUE TO ABOVE REASONS.
SO PLEASE, IF YOU ARE RELEASE / DEDUCT THE EXTRA CHARGES [LATE FINE, OVERDUE CHARGE] FOR 3 BILLING PERIOD IN MY CARD, THEN I WILL CONTINUE PAID THE APPROPRIATE AMOUNT BEFORE DUE TIME.
FURTHER I REQUEST TO YOU, PLEASE AVOIDE THE EXTRA CHARGES FOR 3 BILLING PERIOD AS PER YOUR BEST SIMPATHY.
THANKING YOU,
MANARANJAN SAHU
D.O.B:- 01.01.1974
My statement for the month of February 2009 has not been received.
please forward my current (feb-2009) statement immediatly
Dear Sir/Madam,
I am Ashok Suvagiya from Surat using your SBI Credit Card (Card No.[protected]) since last two years. I complaint more then twenty times regarding monthly statement & Initial Insurance policy documents, please check out Custmer Care helpline no. records. So can i expects this kinds of Solutions?
Kindly do the needfull solutions as early as possible.
Regards,
Ashok Suvagiya
Cell No.[protected].
I am Ashok Suvagiya from Surat using your SBI Credit Card (Card No.[protected]) since last two years. I complaint more then twenty times regarding monthly statement & Initial Insurance policy documents, please check out Custmer Care helpline no. records. So can i expects this kinds of Solutions?
Kindly do the needfull solutions as early as possible.
Regards,
Ashok Suvagiya
Cell No.[protected].
Nowadays I am in not receiving monthly statement and I have requested to send the same to my
email id which is not been done.
Inspite of that I have calculated the amount and I have made the payment.
but unfortunately Rs.206 less for which I have been receiving phone calls right from
early morning 7 am every one hour.
email id which is not been done.
Inspite of that I have calculated the amount and I have made the payment.
but unfortunately Rs.206 less for which I have been receiving phone calls right from
early morning 7 am every one hour.
DEAR SIR,
I AM THE HOLDER OF LAST 3 YEARS(CARD NO [protected]) PROBLEM.tILL TODAY I AM NOT RECEIVING MONTHELY STSTEMENT FROM PAST SIX MONTS WHEN I HAD GIVEN THE REQUEST TO THE COUSTOMER CARE THEN THEY WAS SAYING THAT WE HAD SENT YOU IT THE GIVEN ADDRESS.ALSO THEY HAD GIVEN ME A PROTECT INSURANCE .BUT TILL TODAY I HAD NOT RECIVED THE WELCOME KIT OF THE INSURANCE AS WELL AS THE MY POLICY DETAILS AND THEY HAD CAHGRED THE MONTHLY CHARGES EACH AND EVERY MONTH . ABOVE POLICY WAS ISSUED IN LAST 8 MONTHS BACK & SO MANY TIMES I HAD GIVEN THE REQUEST TO DESPATCH THE POLICY KIT BUT TILL DATE I DIDN'T RECIVED THE SAME,
IN LAST JAN09 I HAD MADE THE PAYMENT OF 30054/- THRU MY THE CHEQUE AND AT THE PAYMENT TIME THE PERSON IN THE CALL CENTRE OF SBI GIVEN THE PROMISE FOR THE RIVERSAL OF ALL OF ALL INTREST AND LATE FEE ETC. RESULTING IN NON VERIFICATION OF MONTHLY EXPENDITURE THROUGH CREDIT CARD. THE INTEREST BURDEN ARE BURDENED ON MY SHOULDER UNNECESSARILY.
IF FEB MONTH WHEN I RECVED THE STATMENT I WAS SHOCKED THAT I HAD NEVER PURCHASED ANY THING AND IN THE MONTH OF JAN I HAD MADE ALL THE DUES THEN HOW CAN BANK WILL CHARGE THE LAST BALANCE OF 7000/- AND ABOVE, THEN I MAKE A CALL TO SBI BUT I DIDN'T RECIVED THE FAVORABLE REPLY. AFTER THAT I HAD DECIDED TO NOT MAKE THE PAYMENT.
AT LAST TODAY ON 2 APR I RECIVDE THE CALL THAT PLEASE MAKE THE PAYMENT AND WE'LL GIVE YOU THE REVIRSEL IN THE NEXT MONTH. BUT HOW CAN I FAITH TO THEM BECOZ THE SAME WORD I HEARD FROM LAST 6 MONTHS.
I REQUEST TO TAKE APPROPRIATE STEPS FOR THE REVERSALS OTHER WISE I;LL NOT MAKE THE PAYMENTS. THATS MY LAST STEP.
WAITING FOR YOUR REPLY.
THANKS & BEST REGARDS
RAKESH ARORA
[protected]
I AM THE HOLDER OF LAST 3 YEARS(CARD NO [protected]) PROBLEM.tILL TODAY I AM NOT RECEIVING MONTHELY STSTEMENT FROM PAST SIX MONTS WHEN I HAD GIVEN THE REQUEST TO THE COUSTOMER CARE THEN THEY WAS SAYING THAT WE HAD SENT YOU IT THE GIVEN ADDRESS.ALSO THEY HAD GIVEN ME A PROTECT INSURANCE .BUT TILL TODAY I HAD NOT RECIVED THE WELCOME KIT OF THE INSURANCE AS WELL AS THE MY POLICY DETAILS AND THEY HAD CAHGRED THE MONTHLY CHARGES EACH AND EVERY MONTH . ABOVE POLICY WAS ISSUED IN LAST 8 MONTHS BACK & SO MANY TIMES I HAD GIVEN THE REQUEST TO DESPATCH THE POLICY KIT BUT TILL DATE I DIDN'T RECIVED THE SAME,
IN LAST JAN09 I HAD MADE THE PAYMENT OF 30054/- THRU MY THE CHEQUE AND AT THE PAYMENT TIME THE PERSON IN THE CALL CENTRE OF SBI GIVEN THE PROMISE FOR THE RIVERSAL OF ALL OF ALL INTREST AND LATE FEE ETC. RESULTING IN NON VERIFICATION OF MONTHLY EXPENDITURE THROUGH CREDIT CARD. THE INTEREST BURDEN ARE BURDENED ON MY SHOULDER UNNECESSARILY.
IF FEB MONTH WHEN I RECVED THE STATMENT I WAS SHOCKED THAT I HAD NEVER PURCHASED ANY THING AND IN THE MONTH OF JAN I HAD MADE ALL THE DUES THEN HOW CAN BANK WILL CHARGE THE LAST BALANCE OF 7000/- AND ABOVE, THEN I MAKE A CALL TO SBI BUT I DIDN'T RECIVED THE FAVORABLE REPLY. AFTER THAT I HAD DECIDED TO NOT MAKE THE PAYMENT.
AT LAST TODAY ON 2 APR I RECIVDE THE CALL THAT PLEASE MAKE THE PAYMENT AND WE'LL GIVE YOU THE REVIRSEL IN THE NEXT MONTH. BUT HOW CAN I FAITH TO THEM BECOZ THE SAME WORD I HEARD FROM LAST 6 MONTHS.
I REQUEST TO TAKE APPROPRIATE STEPS FOR THE REVERSALS OTHER WISE I;LL NOT MAKE THE PAYMENTS. THATS MY LAST STEP.
WAITING FOR YOUR REPLY.
THANKS & BEST REGARDS
RAKESH ARORA
[protected]
i have not received my monthly statement to home address till now and
change of address i have given to you since beginning.
change of address i have given to you since beginning.
Dear Sir,
Today is last date of payment of my credit card, Even though i am not receiving monthly statement. I am regularly paying dues on line by log-in at your web site. Today I cant open your site and log in to make payment. Please advice what should i have to do.
Today is last date of payment of my credit card, Even though i am not receiving monthly statement. I am regularly paying dues on line by log-in at your web site. Today I cant open your site and log in to make payment. Please advice what should i have to do.
Dear sirs,
I am not receiving any monthly statement, however i am regularly paying dues on line by loging in through your web site. but today is last date and i am unable to get through your web site.Request you to advice what do i have to do.
Ajay Tanna
Credit Card No. [protected]
I am not receiving any monthly statement, however i am regularly paying dues on line by loging in through your web site. but today is last date and i am unable to get through your web site.Request you to advice what do i have to do.
Ajay Tanna
Credit Card No. [protected]
I am not recieved my statment regularly with in time
I have not received my card statement on my registerd address till date. Ultimately you will charge me the interest on due amount.
My card no--[protected].
Please do needful.
regards
Dr.Chandrakant Patel.
My card no--[protected].
Please do needful.
regards
Dr.Chandrakant Patel.
To,
The_customer care officer
Credit Card Section
HDFC BANK
MUMBAI
SUB:- COMPLAIN AGAINT UNAUTHENTICALLY
WITHDRAWING AN AMOUNT OF RS.___145000.00_ FROM MY CREDIT CARD BEARIMG NO. [protected] BY THE HDFC BANK.
REF:- 'HBL=[protected]' AND 'HBL=[protected]' AND Banking Ombudsman Scheme 2006 (BOS 2006) Date :[protected], Complaint Number :[protected]
SIR.
I Shri. Sabhajit Yadav, S/o.Ramyash yadav, R/o.0/3, c-27, Palm Beach Apartment, Palm Beach Road, Sector-4, Nerul, Navi Mumbai - 400706, Working as an Chief Engineering in Merchant Navy, would like to put before you the following few lines for your kind consideration and immediate action:-
1. I am a Credit Card Holder of your bank bearing No. [protected] .
2. I wide my email to the bank dated 6 th june 2008has intimated that the bank has wrongly deducted an amount of Rs._145000.00__ as emi from my credit card and had also requested them to stop further deduction of any such emi and also arrange the refund of the deducted amount back to my account.
3. I had also raised the dispute of the said transaction which were done through my credit card without my consent the details of the said disputed transaction is given here in below.
DETAILS OF THE DISPUTED TRANSACTION
My Card No. : [protected]
Total Credit Limit 155000.00
Available Credit Limit 9427.00
Available Cash Limit 9427.00
Total Billed Amount ( Balance as per last statement) 52933.26
Minimum Amount Due 2650.00
Payment Due Date 02/07/2008
Total Unbilled Debits (Debit transactions after last statement) 0.00
Total Unbilled Credits (Credit transactions after last statement,
including payments) 0.00
Total Outstanding Authorization Amount * 92638.86
Reward Points Balance - Last Statement 656
Reward Points Balance - Current 710
.
4. Further to make my case clear I had officially declared that I have never authorized anybody to withdraw any amount from my credit card.
5. Though your bank says that I have signed some member ship form for an CUNTORY CLUB MEMBERSHIP which I had denied as I have never signed any such form for any membership of said club .
6. I have neither authorized nor participated in the above
transaction(s). I confirm that the card is still in my possession
7. I once again denay that I am not a member and had never signed or authoritsed any body to withdraw from my card for any membership.
8. I have come to know that you have an Partnership/tie-up with the country club and hence I feel that the present unauthentically withdrawls from my card is done to full fill your targets.
9. The non co operative and time killing tendency shown by your official AND BANK
10. I also wish to bring to your notice the contradictory communication being done by the customer care by saying that they have not received my complain letter and want to close the matter.
11. Hence wide this letter I wish to intimate you that if the said amount is not credited to my account with in 7 days time I will be free to approach the competent court of law for seeking justice the consequences which you may please note.
12. Hope you will use your good office
K'LY ACKNOWLEDGE RECEIPT OF THIS MSG.
BEST REGARDS
SABHAJIT YADAV
MASTER/ CHIEF ENGINEER /SWIWAR VENTURER
E-MAIL:swiwar.[protected]@astmail.net
TEL.+[protected]
FAX:+[protected]
MOB:+91-[protected]
_____________________________________________________________________________
From: HDFC Bank Credit Cards Support
Date: Wed, 18 Feb 2009 17:44 +0530 Msg: AMOS[protected]
Subject: 'HBL=[protected]' Your HDFC Bank International Credit Card
To: swiwar.[protected]@astmail.net
Dear Mrs. Yadav
This is further to the recent communication to the office of banking ombudsman by Mr.Sabhajit Yadav regarding your credit card account.
We understand that you were not in agreement with transaction amounting to Rs.1, 45, 000.00 incurred at M/s. Country Club on June 05, 2008. We once again wish to inform you that basis our liaison, the bank had subsequently received the proof from the merchant establishment in support of the transaction. Owing to the same, we have confirmed liability towards the said transaction rests with you. We have already forwarded a copy of the signed application for your ready reference. We request you to contact M/S Country Club directly for any further clarification/assistance that you may require in this regard.
Specific to your card account, we observe that we were not in receipt of regular payments since June'08 statement. Hence, bank charges as applicable were levied to the card account. We wish to confirm that the card account is currently overdue and there is an outstanding of Rs.97, 138.25 as on date on the card account. We request you to effect payment towards the same to avoid levy of further charges.
Please feel free to call our 24 hours call center at[protected] or write to us at customerservices.[protected]@hdfcbank.com for any further assistance / clarification that you may require with regard to your credit card and we shall be glad to assist you.
Assuring you of our best services always.
Regards,
Priya.L
Manager-Customer Services
Credit Cards
__________________________
From: SABHAJIT
Date: Sun, 15 Feb 2009 13:12 +0530 Msg: AMOS[protected]
To: swiwar.[protected]@astmail.net
[protected]
Phone Number :[protected]
Fax Number :[protected]
Email id : [protected]@rbi.org.in
Office of The Banking Ombudsman
C/o Reserve Bank of India, Garment House, Ground Floor
Dr. Annie Besant Rosd, Worli, Mumbai - 400 018
Web Site : www.rbi.org.in
Sub: Acknowledgement
To:
YADAV SABHAJIT
R/O 0/3
C-27, PALM BEACH APT.
PALM BEACH RD
SECTOR -4, NERUL
NAVI MUMBAI 400706
Dear Sir/Madam,
Banking Ombudsman Scheme 2006 (BOS 2006)
Date :[protected]
Complaint Number :[protected]
Against Bank : HDFC BANK LTD.,
Null
We have received your complaint which is being forwarded to the bank for their comments. Please await bank’s response and on receipt of which if you find that the resolution is not to your expectation then please point only the unresolved issues to us and endorse a copy to the bank.
Yours Faithfully
Deputy Secretary
The_customer care officer
Credit Card Section
HDFC BANK
MUMBAI
SUB:- COMPLAIN AGAINT UNAUTHENTICALLY
WITHDRAWING AN AMOUNT OF RS.___145000.00_ FROM MY CREDIT CARD BEARIMG NO. [protected] BY THE HDFC BANK.
REF:- 'HBL=[protected]' AND 'HBL=[protected]' AND Banking Ombudsman Scheme 2006 (BOS 2006) Date :[protected], Complaint Number :[protected]
SIR.
I Shri. Sabhajit Yadav, S/o.Ramyash yadav, R/o.0/3, c-27, Palm Beach Apartment, Palm Beach Road, Sector-4, Nerul, Navi Mumbai - 400706, Working as an Chief Engineering in Merchant Navy, would like to put before you the following few lines for your kind consideration and immediate action:-
1. I am a Credit Card Holder of your bank bearing No. [protected] .
2. I wide my email to the bank dated 6 th june 2008has intimated that the bank has wrongly deducted an amount of Rs._145000.00__ as emi from my credit card and had also requested them to stop further deduction of any such emi and also arrange the refund of the deducted amount back to my account.
3. I had also raised the dispute of the said transaction which were done through my credit card without my consent the details of the said disputed transaction is given here in below.
DETAILS OF THE DISPUTED TRANSACTION
My Card No. : [protected]
Total Credit Limit 155000.00
Available Credit Limit 9427.00
Available Cash Limit 9427.00
Total Billed Amount ( Balance as per last statement) 52933.26
Minimum Amount Due 2650.00
Payment Due Date 02/07/2008
Total Unbilled Debits (Debit transactions after last statement) 0.00
Total Unbilled Credits (Credit transactions after last statement,
including payments) 0.00
Total Outstanding Authorization Amount * 92638.86
Reward Points Balance - Last Statement 656
Reward Points Balance - Current 710
.
4. Further to make my case clear I had officially declared that I have never authorized anybody to withdraw any amount from my credit card.
5. Though your bank says that I have signed some member ship form for an CUNTORY CLUB MEMBERSHIP which I had denied as I have never signed any such form for any membership of said club .
6. I have neither authorized nor participated in the above
transaction(s). I confirm that the card is still in my possession
7. I once again denay that I am not a member and had never signed or authoritsed any body to withdraw from my card for any membership.
8. I have come to know that you have an Partnership/tie-up with the country club and hence I feel that the present unauthentically withdrawls from my card is done to full fill your targets.
9. The non co operative and time killing tendency shown by your official AND BANK
10. I also wish to bring to your notice the contradictory communication being done by the customer care by saying that they have not received my complain letter and want to close the matter.
11. Hence wide this letter I wish to intimate you that if the said amount is not credited to my account with in 7 days time I will be free to approach the competent court of law for seeking justice the consequences which you may please note.
12. Hope you will use your good office
K'LY ACKNOWLEDGE RECEIPT OF THIS MSG.
BEST REGARDS
SABHAJIT YADAV
MASTER/ CHIEF ENGINEER /SWIWAR VENTURER
E-MAIL:swiwar.[protected]@astmail.net
TEL.+[protected]
FAX:+[protected]
MOB:+91-[protected]
_____________________________________________________________________________
From: HDFC Bank Credit Cards Support
Date: Wed, 18 Feb 2009 17:44 +0530 Msg: AMOS[protected]
Subject: 'HBL=[protected]' Your HDFC Bank International Credit Card
To: swiwar.[protected]@astmail.net
Dear Mrs. Yadav
This is further to the recent communication to the office of banking ombudsman by Mr.Sabhajit Yadav regarding your credit card account.
We understand that you were not in agreement with transaction amounting to Rs.1, 45, 000.00 incurred at M/s. Country Club on June 05, 2008. We once again wish to inform you that basis our liaison, the bank had subsequently received the proof from the merchant establishment in support of the transaction. Owing to the same, we have confirmed liability towards the said transaction rests with you. We have already forwarded a copy of the signed application for your ready reference. We request you to contact M/S Country Club directly for any further clarification/assistance that you may require in this regard.
Specific to your card account, we observe that we were not in receipt of regular payments since June'08 statement. Hence, bank charges as applicable were levied to the card account. We wish to confirm that the card account is currently overdue and there is an outstanding of Rs.97, 138.25 as on date on the card account. We request you to effect payment towards the same to avoid levy of further charges.
Please feel free to call our 24 hours call center at[protected] or write to us at customerservices.[protected]@hdfcbank.com for any further assistance / clarification that you may require with regard to your credit card and we shall be glad to assist you.
Assuring you of our best services always.
Regards,
Priya.L
Manager-Customer Services
Credit Cards
__________________________
From: SABHAJIT
Date: Sun, 15 Feb 2009 13:12 +0530 Msg: AMOS[protected]
To: swiwar.[protected]@astmail.net
[protected]
Phone Number :[protected]
Fax Number :[protected]
Email id : [protected]@rbi.org.in
Office of The Banking Ombudsman
C/o Reserve Bank of India, Garment House, Ground Floor
Dr. Annie Besant Rosd, Worli, Mumbai - 400 018
Web Site : www.rbi.org.in
Sub: Acknowledgement
To:
YADAV SABHAJIT
R/O 0/3
C-27, PALM BEACH APT.
PALM BEACH RD
SECTOR -4, NERUL
NAVI MUMBAI 400706
Dear Sir/Madam,
Banking Ombudsman Scheme 2006 (BOS 2006)
Date :[protected]
Complaint Number :[protected]
Against Bank : HDFC BANK LTD.,
Null
We have received your complaint which is being forwarded to the bank for their comments. Please await bank’s response and on receipt of which if you find that the resolution is not to your expectation then please point only the unresolved issues to us and endorse a copy to the bank.
Yours Faithfully
Deputy Secretary
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I have not received so far for the months of November and December 2008.
But you are intimate over phone and enquiries about payments and due dates were promptly.
you are the people must aware of sending statements promptly.
Ramesh Repala
CARD NO.[protected]