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[Resolved]  Western Railway/ticket — Non-Refund On cancellation

The chief commercial Manager
Western Railwas
HeadQuarter Office

Dear Sir

Non Refund of cancelled ticket.

I had cancelled my ticket for travel from Junagadh to Virar and received the copy of
a refund directly from The Chief Commercial Manager Churchgate Mumbai but on
showing this the Junagadh station booking office were reluctant to pay me the amount
though the ticket was purchased from them and the Ticket Deposit Reciept was issued
by them They insisted for original from their Mumbai office to come.

The particulars are as under,(The Photostate copies enclosed)

1)Ticket Deposit Receipt no.043761 dtd 02-7-05
2)Journey Ticket(Cancelled)no.[protected]/3
3)Refund Order (copy) no.C/RFC/10564794/-07-5-6 Dtd 1/2/2006 from Chuchgate Mumbai.
4)PNR Ticket no.70625399 dtd 1/7/05 for the Amt.Rs891/- with C.O.No.399568 from Mumbai.

As I was frequently transfer during this period to Jamjodhpur and then Bhavnagar I had
written many letters in this matter from these places but till dateI have not recieved the
refunded amount of Rs.891/-
Kindly look in to the matter and arrange to get my refunded money soon.

Yours Faithfully
Hiren H.Lakhlani
201 Drashti flats
Beh.Kalpvriksh complex
Amaravati society 8/A
Gotri Road
Mob no.[protected]

Non-Refund On cancellation
Non-Refund On cancellation
Non-Refund On cancellation
Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet


This is rediclas and indifferent attitude of sitting in the booking office of Junagadh
railway station.I had detain due to cancellation of trains due to rail track being washed out due to hevy rainfall beetween Vadodara and Mumbai.and many passengers were
detain .It took 15 days to start the Gujarat-Mumbai rail link.
The refund of cancelled ticket was managed by Churchgate-Mumbai
In the circumstances railway authorities should not be indifferent but helpful to passengers.

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