[Resolved]  Whirlpool India — VERY BAD SERVICE

I am using Whirlpool Refrigerators. Recently, I faced an issue and called up Whirlpool Customer care in Hyderabad. Ticket Number : HD[protected].

One Engineer came and taken away one parts and made the whole Refrigerators.down. Still now the parts are not replaced.

Everytime I call the Cutomer Care ..they said .."Tomorrow the Engineer will come " . But 'Tomorrow never comes :(

I called up Gurgoan office :[protected] . But no joy.

What is the next course of action ??
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Aug 14, 2020
Complaint marked as Resolved 
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We had brought Whirlpool PROFESSIONAL refrigerator on[protected] in TMC (Visakhapatnam).When the fridge is installed the light is not fixed properly, so we gave compliant on the same day.But till now it is not fixed. Recently we had power cuts in vizag. As soon as the current come the alaram sound of the fridge continously rings.We gave complaint to the sevice center.They told it is a PCB problem.There is no proper response from neither dealer nor service center.I am really sorry, this is very bad service!.

Regards,
Rama Krishna
[protected]
I totally agree with these complains. I have a microwave oven which stopped functioning after 2 yrs, now they are tellingthat the spare parts are not available and you should replace it. I think they have the worst service engineers, who arrogant also.Its horrrrrrrrrrrible...
very 2 poor service for water purifire .parts not available all concerned mamber are cheater, layer no body take action .

so, irequest all my friends donot use whirpool product in future otherwise you this type problems

regards
mankeshwar
[protected]
I have a whirlpool water purifier which is under regular filter and cleanupo maintenance contract with them. They were insistent on the signing up of the AMS but never turn up. After repeated calls to them their enggs never turn up at all !!. no point buying Whirlpool products !! Pathetic after sales service !!!
whirlpool product should be ban in india .thanks
I bought a top-end microwave which stopped functioning after a year of service. 1st complaint made in May 2013, after which there were repeated complaints made till date and 3 visits by their engineers have not been able to fix the PCB issue they identified. Pathetic service, incompetent "engineers" and no commitment to consumer after a sale is made. I agree with the above comment. They should be black listed,
WHIRLPOOL appliances are good but, very bad service also in HYDERABAD, TELANGANA . WHIRLPOOL service technicians are showing more attention on selling accessories for their products than service delivery.also replacing the ok parts of the appliances during the repair of appliance in out of warranty cases.dear all consumers ask the technician to do repair of your appliance in front of you only...

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