[Resolved]  Whirlpool India — a liar company

yeas u r right .
Whirlpool India is a liar company .

i have washing machine and latest model of refrigerator.quality of the products are very poor and parts are not available. i suggest everyone do not buy the products of this company . i am planning to go for legal action against this company,
From-Rakesh Bajaj
Chandigarh
India
Mobile No.[protected]

Whirlpool Refrigerator — cooling problem and defrost button is not working

I purchased a new refregerator in the month of march, now we are facing cooling problem and the defrost button is not working so please kindly provide your service .I am unable to give complaint over customercare serivce, so plz look ahead for the further endeavours, my contact details-91-[protected].

I Had purchased a wahing machine from a year bac new sensation, from the day one we had problems with it, my owners have complaint that it sounds link a aeroplane take of when in drier mode. We had to call the service center for several times but absolutly no response.

If some one wants their BP to shoot up please go ahead an buy Whirpool products.

Whirlpool Fridge 165 Ltr — non attendent of service call

Dear sir,
the above mentioned is not working since 14/4/09 and the complaint has been registered by the call center and also by te service center but till date the problem have not been solved nor there is any feedback whenever I call them they put me on hold or say we will send tomorrow but tomorrow never comes there is a person called Akram and his mobile no is [protected] earlier he use to take call but now he do'nt answer the call or switch off the phone I have a small kid you can understand the problem without the fridge in this climate.I have several complaint to call center but there is no progress.now the last hope is on you that my problem will be solved through your help.

Thanking you
Shafiq Khan
[protected]

no progress or feedback

I am Madhrigeratoava rao customer at Hyderabad. I have purchased Whirlpool refrigerator model Icemagic FF350 on[protected] at J.D.Electronics, Hyderabad. at a cost of Rs.22, 500. From october 07 onwards it started giving troubleby blinking of the lights on the fron door and a continuous beep sound was coming from the fridge. We opened the door and shut after which it stopped blinking. But the blinking was continuous and subsequently i approached the service centre. After several requests a complaint was registered with HD [protected]. a TECHNICIAN WAS SENT TO ME WHO ADVISED ME TO TAKE A STABILIZER AND ALSO A ANNUAL MAINTENANCE CONTRACTWHICH COSTED ME Rs.1175 and Rs, 3990 respectively.. But there was no improvement in controlling the beep sound and blinking of the lights. No personnel visited my house for my continuous complaints. My Annual Maintenance contract expires by[protected]. Since 2007 and till now i have been complaining and there was no or poor response for my complaint. I propose to approach a consumer redressal forum at the in this regard. I hope with this mail consumer cenre of Whirlpool at Hyderabad will wake up and redress my complaint

Air Conditioner — Unjustified Service Charge for repairing of Air Conditioner

I booked the services of Sree Aircon Services ( Repairs and Maintenance service provider for Carrier Air Conditioners)) 2/2C Ballygaung Place East, Kolkata 700039 phone no [protected] for repairing of my air conditioner. At the time of booking of services, I was told the following:
1) Service Engineer will visit the machine first to examine the condition of the machine.
2) For this visit I will have to pay Rs 350.00 which will be adjusted with the bill for services, if they provide the service for repairing job.
3) After inspection, they will rrovide me an estimate.
4) If I agree to pay as per estimate, they will undertake the repairing job for which I will have to pay as per estimate after deducting Rs 350.00 paid earlier on first visit.

Accordingly Service Engineer visited my residence on 29.04.2009 and we paid Rs 350.00 at the time of that visit.
I did not get any estimate from the service provider. instead when we contacted them over phone asking for the estimate and repair of the machine at an early date, I was told that the expenses / charges will be around Rs 3000.00. I gave consent for carrying out the repairing work.
Repairing work was carried out by the service provider on 05.05.2009. After the job was done, a bill for Rs 3419.00 was produced to my wife asking for the money . My wife asked for adjustment of Rs 350.00 paid ealier as agreed but did not get any justified reason for non-adjustment of the amount. Instead they insisted for early payment on the plea that their time is bwasted by raising the issue of adjusting the sum of Rs 350.00. My wife paid the full amount of the bill for Rs 3419.00 and asked for receipt for the same. But the service engineer did not provide any money receipt and stated that they do not have any practice to issue money receipt.
My specific complaints against the service provider is the following:
1) Money receipt has not been issued against receipt of payment.
2) Rs 350.00 was not adjusted from the final bill.
3) Service Tax amounting to Rs 319.00 @ 10.3% on Rs 3100.00has been recovered unjustifiably as the elements of bill include supply of material which does not attract Service Tax
The relief sought by me are as below:
1) Money receipt is to be issued;
2) Rs 350.00 not adjusted from the final bill is to be paid.
3) Excess Service Tax amount recovered is to be refunded

I have experince about the refrigirator I purchased. It is defective. I therefore believe that the above complaints are all genuine and the company should take appropriate action immediately instead of exhibiting these complaints and keeping quiet!
lpsastry
(father)
for P.Sudhesh

My complaint is genuine and needs immediate attention to replace the defective piece
Hope you will arrange for it.
Please reply to my e-mail address given
Thank you
sincerely yours
lpsastry

NO TO WHIRLPOOL APPLIANCES
HAS THE WORST CUSTOMER CARE SERVICE EVER SEEN.

i agree with the comments passed by other friends. despite having PMP agreement with them they have not visited my refigerator.

amrican no 0000000000000000000000000000000000000000000000000001 company in world and all indians employee also. mujhe kehne main koi dukh nahi hai ki company se jayada gande (bad people) koi nahi

Sir,
I have purchased a washing machine on[protected]. Since it was working well after the guarantee period, the company compelled me put the machine under Home Care Plan(Rs. 1820/- for two years). After a long hesitation I’m agreed. I think the company will care for the spare parts that are to be replaced during the HCP period[protected] to[protected]. But the company technician doesn’t change any spare parts with free of cost. They charged for every replacements and only the visiting charges (Rs. 280/-) was not billed. During the HCP period the formal visit of the company staff is 4 visit. In my memory they weren’t attend the machine that much visit. Even they were not cleaning properly and only in the aim of selling company made products such as cleaning powder and hose tube etc. there are many calls to me from the call centre to exchange old machine buy a new Whirlpool products. I have such a bitter experience with whirlpool.
Thanking you! Your’s sincerely,
M.Saravanan

Whirlpool Platinum Window Wawr18g30 | 1. 5 Ton Platinum Model — Very bad experiences with Whirlpool air conditioner

Dear
Sir/Mam
i am Sri Soumya Ranjan Sahoo, living in orissa Bhubaneswar i am using almost all your product from last 5 years.i have purchased a whirlpool patinum window WAWR18G30 | 1.5 Ton Platinum Model on[protected], from Rajpath moters Bhubaneswar, after installation of A.C it's found that the Front grill of A.C is not properly set, then i call back to authorized service people from Whirlpool service center, they came and attain the call and try to adjust the cabinet but instead of solving the problem they damaged the cabinet and front panel grill of my brand new AC .

So i need urgently to replace of both cabinet of the AC and Front Grill

I am writting this mail because your authorized service people, not properly attain my grievances.


So i am requesting to you kindly look after this matter from top leavel to solve my problem as fast as possible.Still one month is over but my problem not solve yet


Your's faithfully
Soumya Ranjan Sahoo
444 (P) Paika Nagar
Unit-8
Bhubaneswar
Orissa.
Phone:[protected]/[protected]

Whirlpool / Refrigerator 175 Masterpiece — RUST AND DENTS

We have unfurtunately bought this refrigerator from Navyug Industries Kapurthala. We have found the refrigerator to be rusted all over, the door, roof, side wall etc. Also has dents on the side walls.
Have been following up with the dealer for approximately a year but there is no action taken. We would want this rubbish to be removed from our premises.
We would appreciate a prompt action or will take the matter further.

To,
The Vice President - Consumer Services
Whirlpool Care Consumer Cell
Dear Sir,
I am regrate to inform you that Whirpool service is disapponting me so much. I had several complain but so far no one attend the complain. If it is continue in future then I have no any other choice except to file a case in consumer forum. If anything you can do then do please immediately because my washing machine is not working last two weeks.
Purchage Date of washing machine 14 june 2008
First information in Maharaja complex patna in July
second complain no. PT-[protected] IN JULY 2008
Third complain no. PT-[protected] DATED 3 MAY 2009
Telephonic reminder on 9th may 2009, twice
Telephonic reminder on 10 may 2009,
Telephonic reminder on 13 May 2009
No one visited so far to attend the complain.

Thanks
Dr. Vahab Ali
Coustmer ID. PT/C/0608/14826

Dear Sir,
I had given a micro-oven Magicook for servicing to the Whirlpool authorized agencies at Trivandrum namely HI-Tech Solutions on[protected] and till now there has been no favourable response from them till now. Iam getting very inconsistent replies which are contradictiory and is better discussed personally through phone. On the whole while we consider the Whirlpool aappliances are elegant and good looking; the service provided is extremely frustrating. I would like your top officials to look into this matter. The details :- serviceagency phone is[protected]. opposite Ganapathi koil, Vazhuthaikaud, trivandrum:-14

work order no H-2848. on M.Sundaresan. customer name.

Please donot buy any product of Whirlpool, it's third grade company, helllllllllll

Whirlpool India Ltd / Refrigerator — Quality of the product is very poor

To,
Manager
Whirlpool.

Dear Sir,
I purchased Whirlpool refrigerator( Model 8033, Serial No. INA[protected], Code: 041018) in march 2005. Compressor stopped working after one year, same was replaced by company with a charge of Rs-1250/-( though the compressor warranty period is Seven years). At present the refrigarator has stopped cooling as the timer, bimetalic swicth and the heater are not working. So i paid another Rs.1350/- for the replacement of the same. Within the three-four years, all the main components of the refrigator have been changed on chargable basis.
I would like to know whether your Quality of the refrigerator is good enough to satisfy a customer? Is your QA section are functional?
Please do the needful.

Shantanu Bhattacharjee
C-1/1, Anuasha Colony
PO: Bhabha Nagar
Rawatbhata via Kota
Rajasthan

Phone: [protected](R)
Mobile: [protected]