Whirlpool India — Poor customer service and Cheating donne
Chennai, Tamil Nadu, India
This is with reference to the poor customer service and cheating done by whirlpool India. Initially they have failed to provide us the service for In-warranty whirlpool front loading Washing machine, and after 3-4 months siting the reasons they provided us a replacement in the form of Top Loading whirlpool 360 Degree Washing machine, after taking a payment of Rs 10,500 From us.But the machine they have given was the defective one, and after almost a month of constant calls and mails they have replaced that machine with so-called new one. But from past a month this machine has also stopped working, and we are not getting any help from whirlpool customer care. Everytime they are giving us fake information.
Everytime they have given us defective machines, and now the customer care is not responding at all. From 6 months they have harassed us a lot. Now, we don't want the machine, as we don't want ourselves to be trapped again with Whirlpool. We want our money back so that we can purchase some other machine.
Please help us on this.
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