[Resolved]  Whirlpool Of India Limited — refrigerator not working

Address:West Delhi, Delhi

my name is gopal goel... on 21st july 2012 i filed complaint at whirlpool service center about the damage of my refrigetor. After 2 days their engineer named Aftab came and after cheking the product said that wiring of fridge is wrong and it will give electrict current on starting
then he said that compressor isn't working and he would have to take it to the company for repairing..it will cost 7000 rupees...

on 25th that is today company called us for confirming the deal but we denied
So we contacted our local engineer and he checked that relay, condensor and overload are missing from the product. so he installed new parts...

that means AFTAB has misleaded me and he took the parts of my refrigetor with him without informing me...

they are making business from it...they can't be trusted...i want a action agaist this fraud company

my contact number is [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Whirlpool of India Limited — Non-performing 285 litre Refrigerator and company not helping us

Refrigerator is not performing. Compressor is under 7 years warranty. Company is not intersted and is not able to help.
Registered complaints for 8 months and then moved to Consumer Forum but company is having lawyer and resources.
Feeling helpless.

I don't know procedures and law to tackle with such a non-caring company.

Pl. give me help through an NGO.
Address of company is:

Whirlpool of India limited
Sector-44, Near Jindal Building,
Gurgaon, Haryana
Mr. S Venkatesh/Ms. Jyoti/Mr. Manish Sahney
[protected],
[protected]
[protected]

Whirlpool 285 litres fridge — Fridge not working

Last year we got an AMC done for our 3 year old fridge. For the last 2 months the fridge is not working properly. Reapeated gas chargings onsite have not helped. Inspite of telling the customer service guys taht there is an inherent leakage which you ppl have not been able to detect they are not bothered.

Pratik
Delhi

Whirlpool Refrigerator — Refrigetor not working

I dont have any further respect for Whirlpool
For my parents well being, I had purchased a big size refrigerator.
Since then i am having problem with it.
Once its LCD plate got fused and with no response from company
i got it corrected paying INR 3000.
Even though the fridge is in warranty period
again the same problem has emerged after 2 years
In this hot summers my parents are annoyed by my gift to them
I am very much hurt by this
from last 15 days we had given a complaint at the center.
Everyday the guy takes 2-3 days spare time and does not visit
I am so sorry to say but its true
LG Customer care is excellent
There products are much much better than yours
To any one i will ever meet will not recommend Whirlpool
My father had a talk at your Faridabad office Customer care
No doubt they very well assisted.

But the problem is still the problem with no help

If its that way i will surely consult an advocate and will file a case against company's poor service in the consumer court

I am ready to pay amounts in court will take the thing high
Yes, I am also having some problems in my refreg. since I have purchased. I think this is very shameful for the Company.

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