[Resolved] Whirlpool Refrigerator — Very Poor Service
My name is Natarajan. I bought a fridge in 2003 from whirlpool with guarantee for 5 years and went for an AMC upto 2010.
Last month (april), our fridge had a problem of not getting cooled. So we placed a complaint and a service agent came on 19 Apr 2008 and said the compressor was not working. As we still have guarantee for the product as well as AMC for upto 2010, he changed the compressor after a months time. Even after changing the compressor, the fridge is not getting cooled. So we again called the service agent.
This time he says that, there is a block inside the back panel and the fridge has to be changed with the cost of Rs.8000. We don' t understand, why we need to pay such a huge amount to get the replacement as we still have guarantee and AMC.
Kindly do the needful to get a prior service from whirlpool as soon as possible.
Mobile No: [protected]
6/619, Quaid-a-millath street,
Chennai - 600074.
Mobile No: [protected]/[protected]
Complaint marked as Resolved 2020-08-14 00:11:46