Whirlpool Refrigerator — NOT COOLING

 
19 Reviews
FARIDABAD, Haryana, India
 nkaggarwal
Dear sir,

We are not getting any response from Whirlpool,
i have sent several reminders to higher authorities, No response.

I purchased a refrigerator vide model no. 9095 sr. no. [protected] vide chasis no. INA[protected] comp. no. QB73C16GAX5 , five yr old. refrigerator double door 310 ltr.

But from the begining i have been facing many problems with it.

•Its door buzzer allways keeps running non stop (Beeping Continously).

That time I called ur service engineer many number of times from sector 16 A service centre,Faridabad. Two and half yrs back i called up once again for improper cooling , he came and took my refrigerator to their workshop and told me that its PCB (Kept near compressor) is not working. and then charged a high amount for repairing.

Then again for the last one yr , I am facing problems, its upper portion was working and lower portion was not working. I called them up again and found that the service centre does not exists there now .

Then i called some other technician and he told me that its PCB ( No. 8929 Essar Electronics A[protected]) is not working and this will be repaired. After that he told me that there exists some problem of choking and hence he charged up the gas .but the problem still remained the same .then I called up someone else and he told me its PCB will be replaced.

I tried to contact many people in order to replace this , But every one told me its PCB is now not coming.

Your organisation at Faridabad has also refused to repair it.

My family is facing lots of problems without the refrigerator for the last one yr.

I can never advice a whirlpool product to any of my friends or family now, after such a painstaking experience.

I just want to know what is my mistake if the company has stopped manufacturing it's components?

Should i use this fridge now just to serve as an almirah?Or should i think that the sum of 22000/- that i invested in this refrigirator were spend uselessly over a useless package of refrigirator ?

The co. can not ignore it's negligence at this point of time and harrass it's consumers.

The co. is forcing me to approach the consumer court ...in this case .Because, this is beyond the patience level of a consumer.

Hope you urself being a consumer will understand the sentiments and problems involved

and will resolve it to the best of your efforts.



Thankyou
Complaint comments  18 Comments     Updated: Share0Tweet0

Comments

Whirlpool Refrigerator — not cooling

I gave complaint to the service center on 21st octoberthat my refregirator not cooling,after two days a service engineer visited and said a pc has to be changed and i will come in two days but did not turn till now[protected] and i have been calling them daily but no response to solve the problem . pl do the needful at the earliest. krishnaswamy

Whirlpool Refrigerator — Not cooling

Its just one yer that i bought, and its started given prob. Today when the engineer visited, he said the repair cost is 3000. Is it justified to spend. No one in the company is responding on phone.

Sanjay Sharma
44 Laxmi Vihar Apartments
H Block Vikas Puri
New Delhi 110018

Refrigerator — Refrigerator not cooling

Dear Sir

It is submitted that I had purchased a refrigerator model no s245dlx chasis no sr[protected] vide cash memo no 2726 dated 30.10.08 from M/s Fair Deal Corporation, Tarin Bahadurganj, Telephone Exchange, Station Road, Shahjahanpur (U.P) 242 001.
The refrigerator is not cooling properly. I have complained to above dealer regarding the problem but he did not pay any heed and didnt take the matter seriously. So I am facing the same problem for two months. It seems to me that the above dealer gave me the defective piece otherwise a refrigeratot of such reputed comapany would not have been in such condition within one year. That is why he is not paying attention towards the problem

I therefore request to take the matter seriously and do needful.
I am facing same problems and have done many replacements.I have gone with the brands name and it is just a mere show.In future i am never going to buy any thing from this company and even not recomened it to my friends and relatives.
New refrigerator purchased on 04.09.2009 not giving proper cooling. The service engineer has confirmed that the problem is rel;ated to gas. Thus the new product is not O.K. Why not Whirlpool change the refrigerator.
complaint whirpool classic iceberg 310 ltrs model 10182 purchased from vijay sales corp s.v.rd bandra on 14/11/06 under exchange, cooling became less from jan 09 and we had to call whirpool e-works jogeshwari w on 16/3/09 they sent their engineer who charged gas without even bothering to find out the leak and charged rs 1200 +395/- from sep 09 the cooling started to become less and finally we had to shut down the fridge this new fridge started giving trouble immediately after 2 years i.e leakage, very shoddy manufacture only big advertisements.this is for caution.

Whirlpool Refrigerator — not cooling

Dear
I am using as refrigrator of whirpool over 7years but i am not statisfied from your services i have called somany times to your coustomer care but nobody responce.There is big issue my refrigrator is not cooling.It is under warranty .Please help me out.
My contact no.[protected]

Refrigerators — not cooling

I have perchased one dobble door 250 leter REFERIGATOR on 14/12/2007

Not properly cooling

I have called a sirvice engineer he identified that compresser is not working and told that there will be expenses for Rs2000/- I was agree on this but why he is taking time and delaying my work i dont know
My Whirlpool refrigerator is not cooling,I gave complaint to the customer care,they came and told that have to change gas,but still now nobody has come to resolve.Please suggest how to proceed.

Below are the details of my Refrigerator :

Date of purchase :[protected]
Model no : 11900
Gen new roy duet wine-dc wpl sno : inc[protected]
given complaint numbers : 0173,06446,12582

Whirlpool — not cool refrigerator

i am purchased whirpool 23elite new model dt.27/12/2008 sir that refrigitor was suffering somre problems.service engineer was not come i have complaints several times not respose service engineer side so, please solve my problem sir i am compalint 3/08/2010-regd no is 0649 stil that problem was not solved service engineer in nalgonda dist.

Refrigerator — NoT cooling

No budy Attend
Dear Sir,
I had make many time complain for refirigetor of Vediocon but no one responce last 1 month so kindly Rectify my problem Asap Comaplaint Register on this number [protected] & my contact no.[protected]

Whirlpool Refrigerator — AUTOMATICALLY SWITCH OFF

I LODGED A COMPLAINT FOR MY WHIRLPOOL REFRIGRATOR IN THE MONTH OF APRIL 2011, WITH THE WARANTY DEALER AT PARWANOO, (H.P), AFTER HIT AND TRIAL METHOD USED BY THE DEALER, COULD NOT REPAIR THE FRIDGE. IN THE MONTH OF JUNE, I WAS TOLD TO LODGE A COMPLAINT ON TOLL FREE NUMBER. WHICH I DID AND RECEIVED THE MESSAGE THAT MY COMPLAINT HAS BEEN FORWARDED TO PINJORE DEALER, TILL DATE NO BODY ATTENDED THE COMPLAINT. WHAT IS THE FUN OF WARANTY. OR YOU ARE WAITING TO LAPSE THE WARANTY. MY COMPLAINT NO HR-[protected] DATED 29.6.2011

ASHWANI GOGNA, HOUSE NO. B-II-565, DHARAMPUR, NEAR SHIV MANDIR, PINJORE - 134102 DISTT. PANCHKULA (HARYANA) TEL[protected]
My Whirlpool refrigerator is not cooling
Date of purchase :[protected]
Model no : 32291
Fw: Reminder Consumer's problem


Hide Details
FROM: narender aggarwal
TO: whirlpool
[protected]@whirlpool.com
CC: arvind.[protected]@whirlpool.com
[protected]@whirlpool.com

Message flagged

Wednesday, 15 August 2012 1:29 PM







Dear Sir,



I have sent this mail to you many times, but i have not received any response from your side, One person Mr. Dheeraj came to know the status and replied this problem is due to pieces of raisins, stuck in the vacuum spaces of the freezer, and therfore you can use this refrigerator as an Almirah and hence We won't be able to help you.



But i am facing this problem with this refrigerator from starting, it means this was and is a manufacturing defect. So now, i finally want this refrigerator to be replaced by the company( WHIRLPOOL)immediately, otherwise i would have to report this matter in the consumer forum. Because this type of consumer harrassment won't be tolerated any more (You should know that Consumer's money values a lot and is not for waste).



So Please look in to the matter immediately,



Thanks
purchased about two years, not cooling
no formation of ice
the compressor is working but not cutoff, and not freezing
not cooling and not freezing

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