[Resolved] Whirlpool / Refrigerator — Poor Product Quality | |||
I am using a Whirlpool310 Ltr fridge for the last 5 Yrs. But I am in disbelief taht a company of such a repute can sell such poor quality product. Pl let me clarify its not me my three friends who have the same product are facing the same problem. 1. My compressor failed exactly two days after expiry of warranty period. 2. The main door handle broke away this year. 3. Chiller tray cover broke down this year. 4. The biggest design failure, now my main door top hinge has broken. (Complaint No. DL [protected]) Pl dont think i am a careless user. I used my previous fridge of Godrej make 165 Ltrs for 17 yrs. Now after launching a complaint on 25 Jul 12 about the hinge I am waiting for the mechanic to come with the right part to replace the item . All this is happening while I am sitting at Delhi. God save rest of the places. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
wirlpool refirigirators — FRIDGE MAIN DOOR HANDLE BREAK
To,The Manager,
Wirlpool India.
Respected Sir,
I have purchase a Wirlpool Fridge (340 Ltrs, double door-black colour ) from Croma, Faridabad on 05.04.2009, few days back when I try to open the main door handle is gets break into two pieces from the middle. Sir, I am surprised to see the quality, its break... only within few days. then i put an complaint in the Croma Customer care, one day one gentelmen from wirlpool came & he just fix the handle with adhesive and tight the same with Black electricals Tape & said if you want to replace it then you have to pay for it. We complain again to Croma, this time we receive only phone call from Wirlpool that they will not replace it.
Sir, the handle is the most important thing in any fridge and such pootr quaity, and moreover such bad behaviour of the after sales service peoples , that also from the company like wirlpool is surprisingly shameful.
Sir, a customer is the most valuable asset for any organisation, and such activities will reduce the creditability of the company within the customers. you are requested t kindly arrange to replace the handle immediately.
Hoping for the immeidiate & favourable response from your side.
Dheeraj Sharma
H. No. 909, Sector-37
Faridabad , Haryana
[protected]
This is Very disaappointing, We bought Wrilpool's Fridge 7 months back. and now everyday we are facing one or other problem. we have registered the complaints many times and an executive had come but he could solve the problem. Following are the problem with ur brand:
1. Cooling
2. Door makes lot of noise like an old one.
3. water is driping.
I just want to say now its been a month that we are complaning and still at the same place. Can i realy expect that my problem will be sloved ASAP? so that i can also say that i made a right choice.
My address:
SK Hooda
RZ/90, Indra Park, Uttam Nagar. New Delhi.
[protected], [protected]
1. Cooling
2. Door makes lot of noise like an old one.
3. water is driping.
I just want to say now its been a month that we are complaning and still at the same place. Can i realy expect that my problem will be sloved ASAP? so that i can also say that i made a right choice.
My address:
SK Hooda
RZ/90, Indra Park, Uttam Nagar. New Delhi.
[protected], [protected]
Whirlpool — Low quality of Refrigerator
I bought wirlpool double door refrigerator almost 4 months back. From day one i have been facing issues of extra freezing( in lower compartment). I kept following up with wirlpool and they kept sending different technicians every other day without knowing what previous technician has changed. This went almost for 3 months and the the problem persisted for 3 months and my electricity bill was almost doubled. Finally they agreed to change my refrigerator. I though finally God has listened to me and my mistake of buying wirlpool refrigerator is actually not a mistake. But that was my illusion. The very next day when i started the new refrigrator it was not cooling at all. All the vegetables, milk and everthing are getting rotten up again. I am trying to call up wirlpool and no one is turning up now. Not sure what to do now.Thanks
Rajesh Vijaywargi
[protected]@yahoo.com
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Whirlpool Refrigerator — poor quality - refrigerator
Dear SirI had purchased a Whirlpool 350littre refrigerator four years back. My customer id is 4810390 ( New Delhi) It is not working and complainted on 31.01.09. It was taken to workshop for repair and delivered back on 08.02.09. But the complainted was not rectified. Again complaint on 09.02.09 attented but still even today (10.02.09) the same problem remains. Refrigerator is not giving enough cooling. please replce it, it is deffective piece ever since I purchased this very six months there a problem.