[Resolved] Whirlpool Ro Elite Water Purifier — Over charging for spare parts | |||
Dear Sir/Madam, Good day to you. My name is Karthick Muthaiyan and I own a Whirlpool water purifier (Pura fresh Elite RO) purchased on 25/10/2008. I used to change the filters involved as per catalog. The service engineers are charging more than what the actual rate of the filters . For e.g: Actual Rate Rate chargerd by ServiceEngg Pre filter : 300 350 Pre carbon filter : 400 490 Plus sediment filter : 410 490 I confirmed the actual price with the customer care (complaint no : 54384) . This is a serious crime of over charging consumers and the magnitude of the crime may be widespread. I do have bills of me being overcharged during different periods. Is it possible to take action against Whirlpool , since the compliant was registered to Whirlpool customer care and the engineers come their service partners. Thanks & Regards, Karthick Muthaiyan [protected]@yahoo.co.in Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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This is Kanchan from G.E.T. Water Awareness Team Chennai... I read ur complaint.
Many people forget to choose a customized plant for their raw water characteristics.
Standard branded products do magical advertisement only for marketing and not concentrating in service, as the RO, UV, OZONE, UF, NANO concept needs huge maintenance if not configured for RAW water purification methods
We people create this awareness and we have qualified engineers who FREELY service the Water purifiers any brand any model and suggest you how to maintain it in future.
We provide original spares also. Call me at [protected] [protected] [protected]