[Resolved]  Whirlpool Washing Machine — replacement of drum & bearing

i have bought a washing machine in jan 2007 with in a year the drum & bearing has replaced. As per the service engineer he advice to take warranty and i have taken extended warranty for 2 years of Rs. 2750/-. Now again the drum has to replace. After calling so many times and waited for 20 days nobody has turned up for service. I dont know what i have to do.