[Resolved] Whirlpool Washing Machine — Poor quality product! | |
To, Date: - 20/11/2007 The General Manager, Whirlpool Electricals Ltd, Sub: - Complaint Dear Sir, I would like to state that I have purchased a new Refrigerator of Whirlpool Company from Ashwani Agencies Lal Bangla Kanpur on Dated 13/04/2004 against Invoice No INC–[protected] Model No.7023. Now presently this is out of order and I have already complained for this. Since beginning it is creating problem of not cooling, for that I have complained for the first time to S.B.Refridgerator works on dated 05/10/2004 and they had replaced the Compressor. Again on dated 07/04/05 it was created the same problem then I complained to the same person and they changed the gas. Now again at this time this is once again creating the same problem since 17/11/07 and I have complained for this the engineer came and inspected this and telling that its relay is out of order and will be replaced then compressor is to be checked Now, I want that the Compressor should be changed since it is regularly creating the problems. You are kindly requested to please change the new Compressor and give me the permanent solution of this regularly arising problem. Your immediate response will be highly appreciated. Yours Faithfully Anrudh Pandey 134/5, J.K.Colony Kanpur – 10 Contact No: - 0512 – 2460512; [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 70 Comments | |
Comments
Whirlpool Washing Machine — we change washing machine bad quality & service by company engineers
Dear sir,i purchase whirlpool washing machine on 13/7/2010 but dealer give a defective model and i cannot able to use this machine now i want to return this whirlpool washing machine and get my money back.
Whirlpool — WASHING MACHINE
I am gating problem in my washing dray er,which is not working form last 4 month.I complain 10 or more times in whirlpool customer care but they don't take any action.every times when ever i call him they told i will sole the problem within 2 or3 days but no one come to solve the problem.Whirlpool Washing Machine — no action taken against complaint no PT0812002782
dear sir i already complaint on 10/08/2012 with sr no PT[protected] but still no action taken against this.name - madhulika kumari
phone no- [protected]
email address- dr.madhulika.[protected]@esic.in
Whirlpool after sales service is very poor. They lure customers to by new machines and then don't provide spares saying the product has become obsolete. My washing machine was just 3 yrs old, just out of warranty. They now don't have spares for it. No point buying Whirlpool products. I am quite disappointed.
I have purchased Whirlphool Washing machine fully Automatic White Magic Model 12203, sr.no. INF[protected] on 03.11.2010. Having 2 years warranty, within warranty, I had problems and the PCB failed and changed on free of cost, since under warranty.
Next day after the warranty over ie. on 04.11.2012, again I faced the same Problem PE error, I have a lodged complaint on 05.11.2012 and understand that the PCB again failed and for the same the inspection charges are Rs. 285.00, PCB cost Rs.4300.00, which is unbeliveable and unbearable. I requested them to take the same under AMC, for that they said AMC charges will be Rs.3000.00 extra.
All together, they asked me to pay for PCB + AMC charges about Rs.6000.00, which is half of the price of the new washing machine.
I also understand that all the new Whirlphool fully Automatic washing machines are having the board (PCB) failure problem, which is being faced frequently. TO avoid the same the service centre suggesting us to enter in to AMC, which is Rs.3000.00 approx per year.
Is this a solution for a failure model????
Whirlphool has to take appropriate action to correct the failure and not overloading their failures on consumer.
How can we, CONSUMER bear the cost for the failure model of Whirlphool???
Next day after the warranty over ie. on 04.11.2012, again I faced the same Problem PE error, I have a lodged complaint on 05.11.2012 and understand that the PCB again failed and for the same the inspection charges are Rs. 285.00, PCB cost Rs.4300.00, which is unbeliveable and unbearable. I requested them to take the same under AMC, for that they said AMC charges will be Rs.3000.00 extra.
All together, they asked me to pay for PCB + AMC charges about Rs.6000.00, which is half of the price of the new washing machine.
I also understand that all the new Whirlphool fully Automatic washing machines are having the board (PCB) failure problem, which is being faced frequently. TO avoid the same the service centre suggesting us to enter in to AMC, which is Rs.3000.00 approx per year.
Is this a solution for a failure model????
Whirlphool has to take appropriate action to correct the failure and not overloading their failures on consumer.
How can we, CONSUMER bear the cost for the failure model of Whirlphool???
Washing machine Model No - Sport 1072 CW 7 kg, Complaint No - Hd[protected]. Hyd city. Case handler : Vinod.
Very bad experience with Whirlpool washing machine. From the day one we are facing issue with this washing machine. And we have complained them to replace this faulty machine since the day one and whirlpool gave lame excuses and kept patching it. It works for 1 or 2 months and again broke down and finally this machine is down completely. I have registered a complaint with Hyd service center and Mr Vinod is handling the case. Repair guy told us that mother board is faulty and it needs to be replaced.
And since no parts is available they wanted us to replace the machine.
We have bought this machine under Emp scheme for 20, 300 Rs on 20/09/2011 its market value was 31000Rs. And now they are saying that some 6000 Rs they will deduct and I have buy a new machine and cannot use emp scheme on new machine. My machine cost is 31, 000+ as market value and I will be getting 14000 Aprox which is not even half of its value. I am feeling cheated and I think Mr Vinod is not providing me the correct information. Could you please help me and provide me what options I have under this circumstances.
Very bad experience with Whirlpool washing machine. From the day one we are facing issue with this washing machine. And we have complained them to replace this faulty machine since the day one and whirlpool gave lame excuses and kept patching it. It works for 1 or 2 months and again broke down and finally this machine is down completely. I have registered a complaint with Hyd service center and Mr Vinod is handling the case. Repair guy told us that mother board is faulty and it needs to be replaced.
And since no parts is available they wanted us to replace the machine.
We have bought this machine under Emp scheme for 20, 300 Rs on 20/09/2011 its market value was 31000Rs. And now they are saying that some 6000 Rs they will deduct and I have buy a new machine and cannot use emp scheme on new machine. My machine cost is 31, 000+ as market value and I will be getting 14000 Aprox which is not even half of its value. I am feeling cheated and I think Mr Vinod is not providing me the correct information. Could you please help me and provide me what options I have under this circumstances.
I had bought a washing machine in Jan'12 now this maching not wrking properly we noticed that the drayer machine notwrking then we lodge a complaint against dryier working.then after 11 days the service tech came and said that the instument will change the he came again 4 days and change the motor of drayier still the condition was not change since it has not resolved again we complaint that ser tech he came and told the timer instrument problem and it will also need to change
Now we are still facing the problem it is very pathatic sitiuation are doing WPL service . the service is very pooor ..
Srikanth.L
Cell: [protected]
Nandikotkur
Now we are still facing the problem it is very pathatic sitiuation are doing WPL service . the service is very pooor ..
Srikanth.L
Cell: [protected]
Nandikotkur
Dear Sir/Madam,
I have bought whirlpool Splash 600p washing machine from Saravana Stores T.nagar, Chennai dated[protected].But are using the machine in Bangalore, Exactly after 3 weeks we have found some problem with the machine making some noisy sound and water level indicator was not working which leads to water overflow from the machine.So we have raised a complaint to whirlpool customer care, they filed a complaint BG[protected] against this.After 2 days, a technician from whirlpool came changed the water level indicator after that it was working fine.But the problem again raised after 2 washes, So again i called to that technician named Mukunthan, he told that we will replace the machine with the new one, he asked for the Invoice copy.As requested we have sent the invoice copy to the supervisor named Madhu and his email id is [protected]@gmail.com and his contact number is [protected].After 2 days we got a cal from the mobile number [protected] mentioning that we will come after two days and replace the machine, but till now no one has come even we tried to contact them but none of them picking the call.
Complaint has been registered under the name of Mr.Prabhu.And the technicians and Supervisors are from Bangalore.
So You are kindly requested to look into the matter and give me the permanent solution of this regularly arising problem by replacing the Washing machine . Your immediate response will be highly appreciated.
Regards,
Prabhu,
[protected]
85/3, I Floor,
Shri Chamundeeswari layout,
Arekare Gate,
Bannerghatta road,
Bangalore-560076
I have bought whirlpool Splash 600p washing machine from Saravana Stores T.nagar, Chennai dated[protected].But are using the machine in Bangalore, Exactly after 3 weeks we have found some problem with the machine making some noisy sound and water level indicator was not working which leads to water overflow from the machine.So we have raised a complaint to whirlpool customer care, they filed a complaint BG[protected] against this.After 2 days, a technician from whirlpool came changed the water level indicator after that it was working fine.But the problem again raised after 2 washes, So again i called to that technician named Mukunthan, he told that we will replace the machine with the new one, he asked for the Invoice copy.As requested we have sent the invoice copy to the supervisor named Madhu and his email id is [protected]@gmail.com and his contact number is [protected].After 2 days we got a cal from the mobile number [protected] mentioning that we will come after two days and replace the machine, but till now no one has come even we tried to contact them but none of them picking the call.
Complaint has been registered under the name of Mr.Prabhu.And the technicians and Supervisors are from Bangalore.
So You are kindly requested to look into the matter and give me the permanent solution of this regularly arising problem by replacing the Washing machine . Your immediate response will be highly appreciated.
Regards,
Prabhu,
[protected]
85/3, I Floor,
Shri Chamundeeswari layout,
Arekare Gate,
Bannerghatta road,
Bangalore-560076
refrigrator 450ltr
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Whirlpool — Against service of Whirlpool washing machine
I have purchased a semi-automatic washing machine on 26th December 2010 and my machine was badly burnt due to some manufacturing defect on 22 march,2012 and on the same day i reported the incident to the service center after that a concerned person of whirlpool name SarojSahu contacted me and ask for some amount of depreciation to replace the machine as the machine is in warranty period i refused to pay any sort of depreciation amount. Hence after 1 month of interaction he told me that we are unable to do anything until unless you will not pay the depreciation amount after that I tried to talk to the area sales manager but the number provided by the autorized service center persons were not in service[protected],[protected]. Now I have no other option left to claim my washing machine in warranty. So sir/madam please do the needful to sort out this problem as soon as possible.