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[Resolved]  Whirlpool Washing Machine — Water Leakage

I have purchased Whirlpool Washing Machine 6 Sence, but after sale service is very very poor, So my suggetion is the company not maintained the service commitment, do not puchase any thing from them.

Complain on 19/04/2008 in Jamshedpur
Not Responce till 29/04/2008
Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

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Hi,

I purchased Whirlpool 6th sense-Sensation-Elite Model(Front Loading Machine) on June 26th 2008.I would like to share my experience regarding Whirlpool service.On the first demo of the machine we found that the door lock LED was not glowing after 15 min of starting the machine.I told about that problem to the service man.By calling him on phone for 15 days, he told us that we want to change the entire panel board.He took upto 1 month to change the panel.After that change, the problem was not vanished.Then i called to the senior service man and informed about the worst service and the problem.Then he came for a solution to repalce the machine, It took 2 months from the date of purchase to replace it.After that struggle, we used the machine for just one month, again we got another major problem-Outlet water leakage in the machine.I had lodged a complaint with their customer care about water leakage (Outlet water was leaking outside of the machine). 25days and still no being has attended the call or bothered to inform. I have till date followed it upto 25-30 times with the customer care centre(this is the only face they have for service, no local service centre contact details are available anywhere). The customer care executives promptly utter what has been taught to them and add another counter to the already registed call. They commit that some of their "SENIORS" will communicate back but that commitment is never fulfilled. I can name few of the customer care executives and their seniors but it will be of no use as it is not their fault. They are victims of a bigger corporate policies and strategies.Still i didn't get the good reply from the service man.


My strong suggestion is dont go for any Whirlpool products.

Whirlpool Washing Machine — Leakage of water

Dear Sir/Madam,

When I am putting water in wash tub 25% of water is flowing in spinner tub instead of wash tub & when i am putting water in spinner tub the same ratio of water is flowing in wash tub & the Washing Machine is in warranty period.

Lots of complaint i have given but still i did not get any type of result (Two times) engineer of company has come to see it but there is no changes in above cited complain.

So please do the needful

Thanking you.

JAMILA N. SIDDIQUI
I have given a complaint to the Chennai WHIRLPOOL Service Centre for water leakage of washing machine. The technician who has attended the machine has damaged it!!!!!! instead of solving the leakage problem. The service of WHIRLPOOL washing machine at Chennai is not proper. Also with in two years the WHITE MAGIC washing machine starts leaking....

whirlpool/whirlpool elite — water leakage

i bought whirlpool refrigertor in 2006 n from last two years, i have been facing the problem of water leakage from the deodrizer of the fridge.. n the service providers are not well trained to overcome this problem.. more than 4 times i have registerd the complaints but i havnt got any satisfactory results ...i still face the same problem . according to me one should never purchase the whirlpool product in order to save their hard earned money ........ itz a big wastage to buy whirlpool product,,
the company doesnt provide the products upto the mark...!!!
the services providers are not technicallly skilled
moreover the customer dealing is worst.
no respect for consumers ....
i strongly agree ..
their customer dealing is worrrrssssst..

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