Window2India — No response for the orders placed

 
33 Reviews
India
 Pankaj Jain
I placed 2 orders on Window2india (TOI group) on 4th Dec and got to know that it will be delivered on 12th Dec. On and after 12th I started checking with my parents if they recieved the deliverables or not? They said they have not received it yet. I started follow up with Window2india (sent email to them at [email protected], they do not have any phone number to call) but there was no response after few emails. I started talking to remit2inida (sis concern of Window2india) and escalated this, after many emails and follow up they sent a response to me stating we are in process, I again checked with them and got to know that the deliverables have not reached to my parents. Again follow up started with Window2india and after few emails they said they do not have delivery services to the address I wanted and asked me to look for any other address. (Unfortunately nothing was mentioned where they deliver), I asked them through email if they deliver to Indore or Bhopal city then they said they do deliver. I sent them the address for my delivarables and unfortunately things are not yet delivered yet. In total it is one month completed and no deliver.

I would never recommend using window2india to anyone.
Complaint comments  32 Comments     Updated: Share0Tweet0

Comments

Same thing with me.

I got a coupon from remit2india of INR 500. i placed an order and paid INR 85 on top of it as part of service tax. The order was a new year gift to one of loved ones. The order was abruptly cancelled without any information and till date i have written 6 emails to them with only one response stating we have forwarded to case to concerned department.

window2india really su**s !!

I would recommend all friends to stay from window2india.
same thing for me. i placed 6 orders before 31st dec 08 and till date have not received any conformation/reply to my 8-10 follow up emails about my orders neither have rrcvd the items. they do not reply/ dont have contact ph no. This is really pathetic...
These are just a buch of crooks. They do not have even courtesy to respond to emails on time. I sent a gift worth 1000 INR and it did not reach on time. They said there was a problem with the address which I believed was not. And all my money has been swallowed!!
Hi All..

I too have had a very bad experience with window2india.com..I had ordered an online gift voucher and asked them to deliver on a occassion 15 days in advance.They failed to deliver on the occassion and after writing them a few emails, they told they had run out of stock and would send the gift in 2 working days.Now it is almost a month and they have not delivered the gift and neither have they refunded the amount back to my bank account.Also they have stopped responding to my emails.They have no contact numbers mentioned on the website.mails.

It is one of the worst online gift portal i have ever seen..All those of thinking of ordering online gifts from window2india.com, please think ten times..They are bigtime frauds..

Hard to beleive that they are part of the Times Group!!!...
In the website, they have given their address as :-
Window2India.com
TimesofMoney Ltd.
4th. floor, Times Tower,
Kamala Mills Compound,
Senapati Bapat Marg,
Lower Parel(W)
Mumbai- 400 013.

If u have paid a big sum, better try to catch them at this address
Quite a same experience!...They really have a very poor customer service, and incredibly slow response. Keep always telling that "We have forwarded your email to concerned dept."They really test the patience.
Dear Mr. Jain,

I am writing on behalf of Window2India. We would like to address your concern. Therefore request you to write to us on grievance[email protected]

Regards,
Window2India
Mr. [email protected], this is really hopeless. You are running a sevice proider websie and you dont furnish any contact number where customers can contact in case of any grievances.

Nobody is interested in visiting your office address.

On your homepage you show an offer of Rs.500/ to ICICI netbanking customers but dont acccept the gift code while proceeding for the payment. It seems your only purpose is to grab people's hard earned money. If you are running a serious business you are challenged to come up transparently.
I agree with all comments, there are many "negatives". I experienced that their services are not at par to business standards. I'm disappointed completely!
Gift not delivered on time. My family complained about quality and quantity of mangoes they received. You need continuous follow up. You may not get response on complaints which clearly indicates their seriousness and committment towards customer service.

It seems my money and time gone waste! I want recommend to any one.
Head Honchos of window2india.com team,

Please be notified that I will be forced to lodge a criminal complaint for cheating against your company for not delivering my ordered goods and neither providing me with your contact number in your website if you do not IMMEDIATELY send me the Name and Contact Number of your company representative in my e-mail address provided here. I will wait till 3 days for your reply before I take severe legal action at my end. I will provide you with my Order details only after you respond to me.
Please be notified that I will be forced to lodge a criminal complaint for cheating against your company for not delivering my ordered goods and neither providing me with your contact number in your website if you do not IMMEDIATELY send me the Name and Contact Number of your company representative in my e-mail address provided here. I will wait till 3 days for your reply before I take severe legal action at my end. I will provide you with my Order details only after you respond to me.
dear all

i am agree with you. i have also placed the some orders before15 days but now still not received any thing.

i am daily sending the mail to window2india but they are not responsing

i think that here is not available any company(window2india)

may be they are fraud

i think we have to go for complaint in consumer court
lets file a complain against them in Consumer court
Same with me, they took money from my credit card and never respond!its been a month!
Same with me. shopped for 6000 from zapak voucher, even paid from my credit card for the extra amount. W2I team never respond to my several emails. Its been 3 weeks now.
Both Zapak and W2I are not professional at all.
Please be notified that I will be forced to lodge a criminal complaint for cheating against your company for not delivering my ordered goods and neither providing me with your contact number in your website if you do not IMMEDIATELY send me the Name and Contact Number of your company representative in my e-mail address provided here. I will wait till 3 days for your reply before I take severe legal action at my end. I will provide you with my Order details only after you respond to me.

I shopped for 11000 from zapak voucher, even paid from my internet banking for the extra amount. W2I team never respond to my several emails. Its been 2 weeks now.
Both Zapak and W2I are not professional at all.
oh these window2india people are no doubt bull shi. i have shopped from them for more than 50000 and paid the amount my credit card, my net banking account and also vouchetr but they are such cheap people that they are not sending any products. the only one and only one method to teach them is filing a consumer court case against the times group.

if you agree to me and someone is from chandigarh, kindly contact me on [protected] and we will file the case together
parvesh
s w2i is a cheating companey i have ordered 6 items i redemted onley zapak vouchers my orders r success full but i didnt get aney gifts from w2i it is a froad from zapak and w2i dont give aney money 2 w2i and tell it 2 meney as possiable persons not to pay aney money with credit cards

by

G.BURMAL JAIN

MOBILE: [protected] (ANDHRA PRADESH)
i had shopped atleast 35 products from window2india.com.in which i had paid through credit cards insome i had used my gift vouchers which i had won from zapak.com.but till now after 5 months i had received only 5 products.i had emailed them at [email protected] atlests 45 times, for my rest of the products, but till date neither they have responded to my mail nor they had send my products to me nor they had refunded my money.i had call 30989600 which is the no. of times of money, which is the partner of window2india and whose address is mention on the website of window 2india many times but there is no response.they r only telling that we will look after this.this site and all the people related to this company are fraud and .we all should take a legal actions aganist them.
THE PHONE NUMBER OF WINDOW2INDIA IS [protected] AND THE PERSON THERE IS MR.RUPALI BAPAT.PLZZ ALL OF THEM CONTACT HER ON THIS NUMBER

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    Window2India - No response for the orders placed

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