[Resolved]  Woodland — defective Footwear

This is regarding the my recent purchase from woodland store at hazratganj lucknow.

I have put the sandal for repair on 09/05/08(35days back) at the store which was damage with in a year of purchase and as per the TAT we know from the store it self is about 15 days, till date i.e. 14/06/08 we have not got any resolution of the problem neither we got back our sandal, and when ever we send some body or call to store we also got the answer in negative or they just ready with some new excuses,

Repair Slip no # 12
Date to submitting # 09/05/08
Date of Delivery # 09/06/08

Can you please help me in getting out from this stress of regularly sending or calling of the store for resolution of my complaint.

thk & rgds,

S.Ranhman
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Woodland — found cut mark on footwear

Dear sir
( director of the company),

I would like to introduce my self ranjana soni. I am regular customer woodland and using woodland from last five or six year . In this long period i didn't face any problem with woodland ,but now I faced a problem as below .

I bought a pair of footwear (code no-sw[protected] from ''A 3/15, PASCHIM VIHAR
NEW DELHI-110063'' woodland shop. I got a fault on the same .

There was a cut mark on the strap. When I saw that, I discussed the issue with owner of the shop . He sent my footwear for repairing in woodland . I got reply from that side , its not manufacturing fault and we are not responsible for the same. you can buy another pair . You will loss 30% cost of the @2445 Rs.

its not the solution of my problem. Why should I loss 30% cost. I am looking for great help from you. I am very great full to you if you will be able to do something for me. Please advice what should I do ?


Regards,
Ranjana soni
my sandals of species 488108 has got one of the straps torn off... in just two months n under normal and minimal usage it has got damaged... they (salesmen) said, woodlands is very much usefull for trecking n so on... but this sandal i bought couldn even support office usage... and im an IT professional...
I bought woodland shoes worth Rs 2595/- on 1 August 2010 at Rs 1945/-(after discount) from Karol Bagh showroom (Address: Aero Club, Woodland Store, 17/40 W.E.A Main ajmal Khan Road, Karol Bagh, New Delhi. Tele:[protected] The shoes (Article No: GC 0135105, Colour: Green) i got were defective which i came to know when i wore it. The piece i tried was replaced by some other defective shoes. I was given a one year guarantee and lifetime warranty . My shoes were to be replaced by a new pair if any defect occur during the first year of purchase. I gave my shoes at the showroom for replacement on 29 August 2010. The replacement was not made for a month. When i went at the showroom, i was told the shoes are replaced and i can go and select any pair of shoe worth Rs 1945/-. In terms of "REPLACEMENT" they gave me a money value of Rs 1945/-. I can select any shoes from the stock they had. If the price of those shoes is higher than Rs 1945/-, i will have to bear the extra cost. The company is not replacing the same shoe with another as the current price of the article i bought is around Rs 2900/-. When i asked to give me the same article, they asked me to pay additional charges of Rs 900. I want the same shoe with no extra cost.

Woodland — Shoe Replacement

Hi,

My name is Nisha Rebello.

I had purchased a shoe from Woodland for 1298 Rs.on the 17th of January.

I wore it just once on Easter day and the heel broke..
I took it to be repaired to the Mulund showroom and after getting it repaired, I wore it next to an interview and just before reacing the office, t broke.


Till date I worn the shoe just twice and both the times it was the worst experience..

The next time I took it, the store promosed me a replacement.


They delayed the replacement, asking me for several details.And finally said ast Friday, that they are going to give me a replacement of 700 some rupees shoes because I had paid 700 Rs. for the original shoe, which was incorrect.(I had paid 1298 Rs) I then was sent to the Thane showroom, where teh employee mentioned that now the price of the same shoe was reduced to 700 Rs. because of the complaints they had received. Because of that they were giving me the value pf 700 Rs.


THAT IS NOT ACCEPTABLE>

First of all, Ive had several trips back and forth. From Vikhroli to Mulund.. Then Mulund to Thane.. Several times... So much of time and money wastage..

Secondly the torture Ive had with the shoe.. I dont want to purchase anything again from Woodland and I will tell every person about all the problems Ive faced with the shoe and with this resolution...


I want either all the money I paid back along with a compensation of the time and money spent for moving from Vikhroli to Mulund and Thane every now and then or a replacement of the same amount I paid..1298 Rs.. with the compensation.


I dont want even the same shoe now, because I know its going to give me the same problems Ive had with it.. and thats why youll have reduced its price..


Please respond to me.. Ive always purchased shoes from Woodland.. My husband has purchased 2 shoes this year.. Sprays, polishes.. I always have it from Woodland.. This was the first time I got something for myself and I had this bad experience,,,

Request you to look into this..

My shoe identifier is LS2FD4532.. PURCHASED ON 15TH JAN 2010


Please work on this as it is going to be a year now and I have worn teh shoe just times.. I tried attaching the emails I have sent back and forth.. with just one response in July...I could not..

Please revert


Woodland needs to pay for this experience.

Thanks
Nisha

Woodland — SOLE CRACKED - INFERIOR QUALITY

I had purchased Woodland shoes from retailers at Madly Road, T Nagar, Chennai during Sept'2009. The sole of the shoe has cracked within a year. I have approached the show room and made a complaint 2 weeks before. They asked for my mobile number to revert back and also informed that the sole replacement would cost around Rs.450. Last week I reminded them about the complaint. Till now I have not received any reply from them which shows their laxity in attending a complaint.

P Sivadurai
[protected]
p.[protected]@gmail.com

WOODLAND — bad service with quality

I have purchased a shoe on dated 10.05.2010. Till date already repaired 3 times but not solved that problem they said to me bring that shoe after some days we should be inform to u.

Woodland — MISBEHAVE ^ A KIND OF CHEAT

Myself Nitin Kothari, i bought shoes of woodland worth Rs. 3295 on 5 December.
I went to bought the newly launched high heel shoes, but the store at C.B.D Belapur called AERO CLUB was not having it in ma size so he pushed me to buy another shoe type.
on asking that i can wait i[censored] cud arrange it, he refused & gave a false statement that it is out of stock in mumbai & i wont get it for the nxt 2 mnths or evn more. so ipurchased the other 1. nw on tis Saturday in COLABA Area i saw thw same shoes with my size available.On going back to AERO CLUB they said tat its ur mistake y did u purchased it & misbehaved.
Woodland is the brand wich i hav been using since past 6 yrs n use to recommend as well.
But tis is really embarassing if the sales guys do these kinda things jst for the sake of sale.
It was really Bad, & in future i will never go 4 woodland. I m no mre Loyal to it.
Worst Experience.
its a real cheat

Woodland — low quality

Respected Sir,

my name is JITHU . I had purchased a woodland shoe worth Rs 2600/- befor 2 months. wen i went to purchased, they gave me many offers that tey ll giv warranty and ol sorts of stories . butafter using for 2 months ,its strap got broken while i was tieing my shoe laise..... . it gave me a shock, coz i purchased it for a GREAT PRICE.

PLEASE DO ME HELP REGARDING THIS MATTER.
yes i do agree...

Woodland — manufacturing defects

manufacturing defection
From
V.ANANTHA.RAO
#1344, 5th cross Krishnamurthypuram
Mysore 570004
KARNATAKA
INDIA

Dear Sir

Subject:Complaint against defective shoes

I purchased shoe number:0418107rigl from
M/S aeroclub
woodland shoes no1010
Suryaprasad
udayaravi road e&f block
kuvempunagar
Mysore 570023

On Dec 6th 2009.On that day although i complained about the size, the shopkeeper somehow convinced me to purchase the pair of shoes. When i started using it the stitches of the shoe started breaking and I immediately reported it to the shop keeper . He took it for re-stitching the same. On the same day i purchased another my favourite brand woodland sandles. After the repair I did not use the shoes for few days. When i started using it I got pain in my foot and it damaged my toes. I got it operated by a surgeon. Once again I started using the shoes and started feeling the pain again.The repair work done by the shop keeper was not correct. I informed him and asked for proper repair or replacement. He is not obliging. I have the relevant bills. I have no other go except approaching consumer court. Anyway before that I just want to inform the company. If company can do something in this regard i will be extremely happy.

Thanking you Yours faithfully
V.ANANTHA.RAO
[protected]

Woodland — shoe problem

Dear Sir,
I bought wood land shoes a month back in pune for the amount of Rs. 2595/-.i am getting problems with my shoe sole.The bottom rubber type base which comes on upper side of shoe side ways has removed slightly.so please help me on that..my shoe is under warranty.do reply on aniket.[protected]@yahoo.co.in
do reply
rly

Woodland — Regarding the shoe sole has been damaged

Dear Sir,
I have purchased the woodlands shoes from showroom.It has found that the sole has been came off.What is the solution to rectified.
I have purchased the shoes in the name of brand,is this happen for me.How can I suggest my friends and colleques to purchase the woodlands.
Awaiting the favorable Reply.

Regards,
Rajeev.k.v
[protected]
i bought i shoes lucknow kapoorthalla branch 28 feb. and my shoes damaged only 20days but i have no rreturn shoes because my working place punjab. but i not satisfied woodland shoes my no.is [protected]
stching prob

Woodland — Shabby work of Woodland Brand and bad Customer Service from Dealers

I recently bought Woodland Sandal with following details

Code :[protected]
Item No : 491108
Color : CML
Size : 43
Price : Rs 1795/-

After using it for 2 days the velcro strap at its back got removed because of shabby stitching. The main reason for the strap getting removed was velcro stitching not done on 1 of its end.
I compared the same model o[censored]rs with different colour (here light grey), in this other model stitching was well done at its periphery. I failed to understand why there is difference in ur same models.
Please go through the attached images for more details.
I am really frustrated with this kind of work and completely pissed off.
I have had woodland brands earlier but such difference in standards I have not observed.
I suppose this is shear negligence from woodland brand.
I got my back strap replaced but again with same kind.
I complained about the same thing, even though they agree but are not willing to replace the sandal with "Good Work" wala model.
I suppose I have been duped..
I want to get my sandal replaced with "Good work" wala sandal.

Woodland — FULLY DAMAGED DUE TO BAD QUALITY

A pair of shoe purchased from Wood land AERO CLUB Company showroom at Pallimukku about 8 months back now it is damaged due to BAD QUALITY OF MATERIAL against credit payment by can card when I complained the shop they demanded purchase bill I said that it was a credit purchase,the records will be available on their computer but denied to accept Then I left the shoes there in the shop.Their response was very bad and I never experienced before in any shop at ernakulam. So i request you to take necessary action from that end.
C K Georgekutty
E-mail. [protected]@hotmail.com

Model:
Woodland Mens Casual Brown Backstrap Sandals GD 0585908 KHAKI

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