[Resolved]  WWICS — asking for another payment

Address:

New Delhi, Delhi

I would like to share what I have experienced with WWICS. I filed my case on December 2009 under the Gold package contract and got my file number on March 2010, but unfortunately I wasn't able to provide some of the documents they need which is due on August. As my agent told me, I need to withdraw my application before the said due date. So, i withdraw my application as i were told to do so. I submitted letter of withdrawal, and got the confirmation dated October 1, 2010 and said to refund my bank draft after 8-12 weeks. But, luckily I was able to complete all the requirements a week after the cancellation of my appication. I ask them to re-open and re-file again my case.But...they are asking me to pay 3600dhs to re-open again my file. What is this? I told them I did not signed any contract that I need to pay money in refiling my case if I'm going to withdraw my case which is completely opposite to the contract I signed with them. I was depressed in recieving this news which they send tru email. I told them that the money they were asking was already 1/4 of what I pay for my contract with them. They are insisting this is the new rules of they're company, but I was covered of they're old contract and it was not stated on my signed contract with them. But still they are asking of 3600dhs for re-filing and that's the only time they can pursue with my application.This is completely so called MONEY MAKING... please I do need your response and reactions with this...