www.Seventymm.com — Received defective product and also not receive free gifts

Address:Mumbai City, Maharashtra

Dear Sir, Please look into it

Sub:- Not received free gifts instead received defected product

Case Details:-

I received SMS for Fujezone [protected]@6499+2G calling card+keyboard+lotto watch+4GB pen drive FREE..
I ordered on 30th Aug 2012 & promissed that i will receive it in 7 days..

1. I received it on 16 Aug 2012 after several follow up with Seventymm.
2. After several follow up and deley in delivery, i received DEFECTED PRODUCT
3. When i opend the courier packet, I was shocked as i have received second handUSED TabletPC with several scratches on its display and display is also in damaged condition.
4. When i informed Seventymm customer care about this issue, Officer rudely asked me to visit the SERVIE CENTRE of FUJEZONE.
5. Address of service centre provided by Seventymm customer care was false. I spent more than 3 hours in santacruz in searching the address but not found as the there is no such address exist in santacruz
6. I called almost 12-13 times to Seventymm customer care but nobody gave me correct address, each and every officer who picked up my call kept me on hold for 2-3 minutes and disconnected the call. Which was resulted in my loss of working day and loss of pay for one day in office as well.
7. I have still not received Free 2G calling card+keyboard+lotto watch+4GB pen drive
8. When i called Seventymm customer care, officer asked me details & informed dat i will receive the free 2G calling card+keyboard+lotto watch+4GB pen driveon or before 219 . Till today i havent recived it..
9. Whenever i called Seventymm customer care and asking to transfer line to senior, officer straight away disconnting the call.
10. Hundred times i was informed by seventymm customer care dat i will get call from sevetymm in just next 4-5 minutes but since 308 i havent received any call from them.
11. I simply want to return the defected product and want my money back with compensation for this harrasement from SEVENTYMM

Please give me justice as they promissed me brand new Fujezone [protected]@6499+2G calling card+keyboard+lotto watch+4GB pen drive FREE and gave me used Fujezone [protected]@6900. I have also not received any 2G calling card+keyboard+lotto watch+4GB pen drive which was FREE with TabletPC.

Nobody replying in SEVENTYMM.COM to my issues and simply diconnecting the calls.

Request you to look into matter and give me justice by returning my money and compensate me for all this mental harasement & torture by SEVENTYMM.

Yours Faithfully,

NINAD SAWANT
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Comments

Please go through the brochure/bills/receipts for any terms and conditions.You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]

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