[Resolved]  www.mobikwik.com — Prepaid Mobile recharge Scam

Dear friends,
Dont ever use www.mobikwik.com to recharge. My money went but recharge never done. I'm in a urgent to call. I would have preferred some other online mobile recharge sites.

Mobile number : [protected]

Please atleast respond now for this issue.
I need my money back or recharge it. If the site cant recharge, y should they debit the amount from my bank account. I would have recharged in some other reliable online recharging site.
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Aug 14, 2020
Complaint marked as Resolved 
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hlo i m dinesh this is my modem no [protected] i have use this site to pay my data card bill my amount had debited but my bill payment is not paid i want my money back..pls help me

Fastrecharge.com — Amount not credited in fast recharge wallet

Dear Team,

I transferred Rs. 200.00 from my SBI A/c to my fast recharge wallet on18-Feb-2013. But the amount has not been credited yet. Ref# CCA13BNTH943IGG3220479 TRANSFER TO [protected] AVENUES INDIA PRIVATE. Please help me to get the amount credited.
Hello my name is umakanth i have recharged dth sun direct for rs 1900/- on 18-jun-13 @ 1:41pm. my transaction id : [protected]
Recharge success transaction id : [protected] . but still it is not recharged to my sun direct account ([protected]). Take the necessary action and credit the amount to my account. please help me out from this problem.
Note : If possible recharge the amount immediately.
Dear Consumer,

We have provided you the resolution.
Please try to recharge from the amount available in the wallet.

Please write back if you need any further assistance.

Thanks,
MobiKwik.com
i try to recharged my vodafone today (21sep 2013) from this mobikwik.com. wallet is showing the amount but my mobile is not recharged and the amount is deducted through my pnb account. somebody tell me how can i get it charged or take my money back.
please everyone we all should read review on net before using such type of sites
I have added rs 500 to mobiwik account and every time i try to recharge it gives error... its been ten days m not able to recharge any no... my money is lost :(
can not login to mobikwik account,
i have recharged of Rs 222/- tata docomo for no.- [protected], amount deducted from sbi bank acct ..but recharge not done.. tranx ref: [protected], email id [protected]@gmail.com
i tried to check if wallet balnc is increasd but can not sign in to check that
I tried to SIGN IN many times but no use, same sign in window comes again nd again.
can not even login after using forgot password option.


SOLVE THIS PROBLEM WITH IMMEDIATE EFFECT
i too have a complaint...

Mobikwik.com Flagged payment alert


Dear aruldr.[protected]@gmail.com,

Your payment transaction did not go through successfully. It has been flagged by our risk team.

Please note the details
Transaction Type Credit to Wallet
Transaction ID [protected]
Transaction Date Sat Feb 15 13:08:18 IST 2014
Transaction Amount 127.0
Wallet Balance 0
Wallet Type Semi Closed
Reason for Flagging Payment Flagged By Payment Gateway


Please Read:
This payment will be credited to your wallet after we have verified the method of payment.
If you have any questions about this payment please file a ticket in the help section. Help

Thanks,
MobiKwiK

this was their alert mail to me...
but they didn't fix the issue still...
previously i got similar issue but that time the transaction amt was rs.47
so i trusted them...
but now after reading the reviews and complaints, i m in a dilemma whether to trust them or not...
also i tried to login to their site but after many attempts only i was able to login...
i think they won't fix this issue... i am frustrated...

thanks mobikwik for these kind of responses you are making with your customers...
Hi,

I just tried to make a bill payment of 292.48 rupees only and it said that the payment failed. Hence, I tried again. Later when I checked my statement, It clearly shows the amount went through . . . TWICE!! . . Here are the details of the payment through my bank's website.
1st payment: 22 Feb 2014 POS [protected] MOBIKWIK POS DEBIT [protected] Feb 2014 292.48 300.79
2nd payment: 22 Feb 2014 POS [protected] MOBIKWIK POS DEBIT [protected] Feb 2014 292.48 8.31

Please make sure the amount of 584.96 Rupees is either refunded or added to the wallet. I have tried calling your customer support line, No-one answers. I have also sent an email and also created a support ticket ticket#: 484670. Its been past 48 hours and as you see I am broke!! So PLEASE HELP!!!

Thanks & Regards,
Vivekanand Roy
MY WALLET DID NOT CREDIT BY RS 1500 I ADDED MONEY ON 24/02/2014 AT 12:18 AM BUT IT WAS FLAGGED BY YOU. SO KINDLY CHECK AND MAKE CREDIT AT EARLIEST. Transaction id[protected]
KINDLY GIVE CREDIT TO MY WALLET AT EARLIEST
MY WALLET DID NOT CREDIT BY RS 1500 I ADDED MONEY ON 24/02/2014 AT 12:18 AM from mobiwik BUT IT WAS FLAGGED BY YOU. SO KINDLY CHECK AND MAKE CREDIT AT EARLIEST. Transaction id[protected]
KINDLY GIVE CREDIT TO MY WALLET AT EARLIEST
Hi mobikwik, I have made two tickets which are still not resolved, #543212, 546868, still not attended to, when I call up your customer care, she pretends every time she cant hear me. But just before I tell her about my problem she could hear me clearly, just after I tell my problem every time I call, there seems to be some network issue. Now I cant log in to my account also, whom are you fooling guys- I hope you understand its a consumer issue and I also hope you all are aware of the cybercrime laws right?
I HAD ALSO SAME PROBLEM WITH TICKET ISSUE NOT RESOLVING FOR 6-7 DAYS AND NO CALL RESPONSES AS ALWAYS BUSY THERE ONE MOBILE NO.
THAN ONCE LUCKILY I GET CONNECTED AND TOLD MY PROBLEM OF FLAGGED PAYMENT THEY GIVE ME MAIL TO GIVE BANK SATTEMNT OF DEBIT OF ACCOUNT AND ID PROFF DL/PASSPORT COPY TO VERIFY AND THAN AFTER THAT MY PAYMENT WAAS CREDITED IN MY ACCOUNT AFTER TWO DAYS . BUT UPTO THAT TIME I WAS ALSO VERY UNHAPPY WITH THERE SERVICE BUT AFTER I RECEIVED MY CREDIT I RECHARGED MY MOBILE FOR TOP UP AND DATA CARD IT WORKED FINE THAT TIME.
www.mobikwik.com is super bumper duper hundred percentage genuine authentic FAKE WEBSITE.

Many Person are being cheated by them. Raise voice against them.
Hi,

I had attempted to recharge my vodafone number [protected] with rs 3000 denomination on 7th May. After credit card was charged, you had shown a message that manual verification is needed and vodafone account credit will happen in 24 - 48 hours. First of all I am wondering why this message was not displayed before credit card was charged. You must have taken my consent if I was willing to park 3000 rupees with you without getting recharge. Your action is deemed to be unethical.
I sent you passport copy but still account hasn't received credit. I did that transaction for international roaming. Now I am forced to take a local vodagone number in Australia for one week stay. I would command you to immediately cancel my transaction and process refund to credit card.

Abhishek
WORST EXPERIENCE EVER

Last night it was my first attempt to put some money in my MobiKwik account so that i can buy stuff from EBAY. I put Rs.8, 200 with HDFC Internet Banking and the money was deducted from my bank account the same time but NOT CREDITED to my MobiKwik Account.

This is what appeared in my Bank Account for the money deducted by MobiKwik :

ZP14928e9fc02-ZAAKONEMOBIKWIKSYSTE Rs.8, 200

They sent an email telling me that my money is on HOLD ? But why ? And i need to send a Valid Photo ID. I did sent 3 times by now, with my Phone Number, Email address and Transaction ID appearing on my bank statement.

I am for sure NOT going to use their services at all. It SUCKS. It's like you put your money in there, your hard earned money, and they put a hold on it. Their customer service sucks. NO Toll-Free NUmber, No Email. No response. I feel like i have been ROBBED.

This is is the email i keep getting from these turds :

Dear User,

Welcome to MobiKwik.Com

We take this opportunity to thank you for choosing MobiKwik Wallet for your transaction needs.

We have placed a temporary hold on your transaction towards MobiKwik.Com for security reasons.
To help us serve you better we request you to kindly furnish us the scanned copy of the following documents ( any one ) so that we could go ahead and authenticate this Transaction.
a. A Valid Driving Licence OR
b. A Valid Passport
c. A Valid Voter's Id

Please send us the Scanned Copy of the Document to the following email address [protected]@mobikwik.com with the Transaction ID on the Subject Line so that we can verify / validate and authenticate this transaction at the earliest.

Thank you once again for choosing MobiKwik Wallet.

Your Happiness Officer.

www.MobiKwik.Com
Guys do not believe Mobikwik, they claim that you will get 10% cash back if you pay with mobikwik wallet in snapdeal.

I got SMS and Email from mobikwik saying cash back rs100 is credited to mobikwik wallet from snapdeal, but it was not reflecting in my wallet.
I raised a complaint regarding the same but all in vain.

And do not add money to mobikwik wallet if they provide any promo code to redeem, bcoz you will not get anything.

I believed mobikwik and added rs500 to wallet and when I redeemed promo code it says code expired as the expiry date was 31st oct and I have redemeed it on 20th oct.

It happened many times for me, it is my personal experience please do not believe them.
Please don't use MOBIKWIK site for mobile recharge.
It is completely fake. I have recharged for 150/-, but, never got the recharger for my mobile.

I[censored] people can't recharge with the amount why do u create such applications and cheat the people.

Idiotic stupid app.

Please don't use this app.

add 500 money in wallet but not add I loss 500 in my account.please refund my 500

Please refund my500 in account and Mobokwik walwallet

my mobikwik wallet reactivation

my mobikwik wallet is blocked plz reactive My id- ankur.[protected]@gmail.com

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