[Resolved]  www.Paytm.com — non-reimbursement of money

Address:Ernakulam, Kerala

I attempted to recharge my tata photon+ through online payment via www.Paytm.Com on 22 nov 12. I DID a transaction of rs 450 for the monthly recharge of tata photon plus. Although the money got debited from my sbi account but the recharge DID not take place accordingly. The reference no. For the sbi transaction on 22 nov 12 is as follows:-
6444359ige2091541 transfer to [protected] paytm mobile solutions
paytm has no means of correspondence for redressal of such grievances. It is requested that matter be investigated and money be reimbursed.
Regards,
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Aug 13, 2020
Complaint marked as Resolved 
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PAYTM online mobile recharge — money deducted recharge not done since 30 hrs

Hi,
PAYTM an online mobile rechrge org had taken rs500 for rechage my BSNL no but they wont rechage it and not refunding money since 30 hrs
They given one order id[protected]
When i am trying to contact them they teling that there is some fault in operator side but BSNL operato saying that no such transation is done
so plese help me regarding this matter

www.paytm.com — Money not refunded nor my work done

Dear Sir
I have tried to recharge my mobile [protected] with above site with order no 15453495 . Sir neither my recharge done nor the compnay is refunding my money back. even they are not responding my mail too.
Recharge Refund
I had recharged my reliance prepaid([protected]) recharged is not done but my credit card a/c is debited. my order number is 57988514 and i had also mail paytm.com, not a signal replay from that side.do to do kindly help me...
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have already completed the refund process of Rs. 30 from Paytm side for our Order Number 57988514

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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