www.Snapdeal.com — Pathetic Shopping Experience with www.snapdeal.com | |||
It seems www.snapdeal.com is fraud site and it is cheating on me. I purchased a ASUS laptop on snadeal, and they sent the dead and wrong color laptop, they reversed picked the product, Its almost month passed being product reversed picked. but still clueless, Whenever i called at there support they always says "we have escalated your complaints to the our seniors" but when i ask for the date of resolution they say we don't know..This is really unacceptable and it purely matter of negligence, Now they have both money and product with them..and they are not acting on this complaint promptly for its resolution.. They always talk about escalation but no action. Its looks like a hit & trial shopping method, where if you got the working product then good, otherwise .......you have to suffer a lot........ these are the order details: [protected] Order No. Booked by me (Asus K55VM-SX120V Laptop Brown Colour) [protected] Order Shipped <[protected]> by Snapdeal via Firstflight courier [protected] Order Delivered <[protected]> by Snapdeal (A Dead - Asus K55VM-SX120V Laptop Black Colour) [protected] Complaint <1108570> Registered against order Id <[protected]> for replacement/refund [protected] Reversed Pickup Call for order Id <[protected]> [protected] Reversed Pickup Delivered by Bluedart to Snapdeal. [protected] Waiting for the resolution...Pathetic shopping & service experience with www.snapdeal.com Was this information helpful? | |||
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http://www.snapdeal.com/smsunsubscribe?val=AJGJzqBjFjTlE5hHmeV8eG6M4r7Q%2FMcOIhtnPQ5imAk%3D&zone=63
submit ur mobile no. on this link...
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I am no longer interested in using Snapdeal.com, I have had it with their RIDICULOUS refund policy, they have simply stolen my money!
Please, expats out there, do NOT use Snapdeal, because if there is a problem with your product they will drag their feet, frustrate you, and on top of that, you lose. It took SEVEN WEEKS after several emails and phone calls to them for them to finally send a refund cheque, one in which I told them I would not be able to use because I do not have a local account to which the cheque has to be lodged. I asked them to give me a refund in the form of a coupon/voucher to use on their website, but they insisted that only cheques are offered for CODs. I asked if the cheque can be cashed since I don't have a local bank account, and they ignored my question in several emails. Now I have this cheque which is of no use to me.
What tops it off is that a Snapdeal agent earlier today (after I went to the bank) told me I would have to send back the refund cheque to them, at MY OWN EXPENSE, then they will apply credit to my Snapdeal account, the VERY THING I requested they do instead, and I asked before they prepared and dispatched the cheque, they knew full well of my concern, yet they ignored me.
So frankly they STOLE from me! No more SNAPDEAL! I have OPTIONS!!! Thanks Flipkart, Jabong.com, Babyoye, Urban Touch, Firstcry...and the list goes on!
Snapdeal please close my account as I see no option on the website for me to do so other than to unsubscribe SMS, and do not send me any more email offers either!
complaint # 1150016 order #[protected]
Please, expats out there, do NOT use Snapdeal, because if there is a problem with your product they will drag their feet, frustrate you, and on top of that, you lose. It took SEVEN WEEKS after several emails and phone calls to them for them to finally send a refund cheque, one in which I told them I would not be able to use because I do not have a local account to which the cheque has to be lodged. I asked them to give me a refund in the form of a coupon/voucher to use on their website, but they insisted that only cheques are offered for CODs. I asked if the cheque can be cashed since I don't have a local bank account, and they ignored my question in several emails. Now I have this cheque which is of no use to me.
What tops it off is that a Snapdeal agent earlier today (after I went to the bank) told me I would have to send back the refund cheque to them, at MY OWN EXPENSE, then they will apply credit to my Snapdeal account, the VERY THING I requested they do instead, and I asked before they prepared and dispatched the cheque, they knew full well of my concern, yet they ignored me.
So frankly they STOLE from me! No more SNAPDEAL! I have OPTIONS!!! Thanks Flipkart, Jabong.com, Babyoye, Urban Touch, Firstcry...and the list goes on!
Snapdeal please close my account as I see no option on the website for me to do so other than to unsubscribe SMS, and do not send me any more email offers either!
complaint # 1150016 order #[protected]
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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SnapDeal.com — Sms about shopping
Every Morning i'm receving a messages from this company (Snapdeal)..pls its my request to stop such type of smson my mobile.