[Resolved] www.Venus home appliances.com/E-splash leaflet Water Heater — Charged 1000 Rs. fraudly | |
I have purchased E-splash leaflet Water Geizer with Remote 2 years before from the authorized centre of VENUS HOME APPLIANCES, named as at Lucknow of Rs 8000. In these 2 years Heater worked efficiently. But due to coming winter we called this authorized centre people to come and do the repair. They came and asked for repairment of Rs.1000. Thus we paid them immediately to get the repair at the same moment and not wasting anymore day in this repairment. They done their work. On next day Geizer showed only temperature of water heating upto 23 centigrades in remote, looking this we called these authorized people again, but everytime they tell us some more problems. Now the condition is this ! that they ask for more charges, by telling different types of problems. Don't Kow what to do!!! Can anybody help us. Because we cannot afford new purchase of water heater. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I made a request to repair my venus geyzer on friday dated 14 08 2009 in the following mobile numbers [protected] [protected].The attending person received my complain but i had to spell him all my details gave me the complain number Bgp 1408005 told the person would visit on sunday. Till date 18/08/2009 no body visited to repair. I rang number of times in Kolkata office but they never bothered.Before purchasing Venus products Customers must ensure the services. SANJOY SARKAR ASANSOL [protected] 2-15pm
Reply
i also suffered from similer problem.i purchased venus-splash from main dealer bharat vyapar whose plastic body got cracked due manufacturing defect i made complaint to dealer&co.office.they charged rs.450/-which is not justified.co. is supposed to maintain reputation.God knows how long consumers would be exploited by manufacturers
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