[Resolved] Yamaha Fz - 16 — Bike giving out lot of smoke!!
I am Bhaskar Agarwal from Pune (Maharashtra) and I purchased a YAMAHA FZ-16 bike (Dealer: J-Williams) on 22nd Dwecember 2008.
Reg No.: MH-12 FE-7069
I am frustrated and irritated with this machinery! I had earlier negated the possibility of buying a Baja Pulsar or TVS apache because I am a Yamaha Fan and I blindly trusted Yamaha Technology but this has been my greatest mistake!!
1. My first servicing was done at J.Williams which was an unsatisfactory service. My average has always been below 33!!! since day 1 and no seems to solve it!! Itold them about it but they kept shunning it by saying "keep riding itll jump up!" (12/01/09)
2. Second service was at YAMAHA RIDERS where in Mr. Mubarak diagonised a major smoking problem. There was a LOT of white smoke coming out. They had earlier fiddled with the air-fuel screw and idle RPM (since i was irritated with the J.Williams servicing). After this the bike was constantly stopping in traffic-this problem also they did not attend to!!!
For the MAJOR SMOKING, Mubarak suggested i 'flush' the engine with new petrol which I did and still nothing happened. Bike was still smoking and still average was below 33 plus was stopping in traffic. (23/02/09)
3. I spoke to few other FZ riders and they advised me to go to Wakedwadi Area Office since their servicing is good and all these riders had an average of over 40 since day 1. There i met Mr.Deepak who assured me that the problem will be taken care of. I left the bike with him for 2 days (3-4 march), and when i returned he told me that the bike has to be kept under observation for 500 kms (smoking issue) and the average issue has been resolved. Also, my bike was manhandled and there were scratches on the fender (i have a a written statement of all of the above). The bike however was not stopping in traffic anymore.
The very next day i checked my average and it was 30! I called him up again and he asked me to get it on monday/today (9th march) when the problem will definately be resolved. Today when i went there, some area engineer Mr. Nitin spoke to me extremely rudely and was shunning his responsibility. The dialogue was:
Nitin:" what is the bike history, where ws the servicing done and what have they done?"
M:"!st at J.Williams and second at Yamaha riders and i dont know what they did, so what are you goingto do?"
Nitin:"Am not going to do anything..you go there nad call me up to tell me what they did."
Me:"but i just drove 20 kms here with the promise of getting it fixed today!"
Nitin:"Look, i cant keep repairing the bikes that others have messed up! "
Me:"Please, help me out..am frustrate and tired..i dont trust others i trust you!also the average is a whopping 33!"
Nitin:"I cant do anything about it! THIS BIKE IS SUPPOSED TO GIVE 35kmpl in city"
Me:"i spoke to others, they are getting 42kmpl.."
Nitin:"no, am the engineer am telling you"
I went to Mr. Mubarak again (as Mr.Nitin gave meno other choice) and my bike was given to him and he has done nothing except 'check' the carburater and air filter, not clean..but 'check'
plus the average is below 32kmpl!!!.
it vibrates at high speeds (60-70kms)
and the fuel indicator is not working properly
I spent 73000 on a yamaha bike thinking it will be a buy of my life, this is my first bike and am so very irritated with Yamaha.
I want this machinery replaced, i.e. my bike replaced with the same black Yamaha FZ-16! No less no more!!! I have spent thousands on extra petrol and rickshaw money, wasted my valuable time and am emotionally and mentally frustrated.
I am a working guy, 23 yrs old and I do not deserve this!!! I am tired and irritated. If you cant solve my problem, please let me know, for then I will have to seriously consider a Consumer Court procedure.
Complaint marked as Resolved Aug 14, 2020
[Resolved] Yamaha Motor India - R15 v3 tank cover issue
[Resolved] Yamaha Motor India - fzs v3 150
[Resolved] Yamaha Motor India - about low quality part