Yamaha Motor India — Pathetic service & Spare parts never available @ yamaha service centres in hyderabad

 
2 Reviews
Hyderabad, Hyderabad District, Andhra Pradesh, India
 ramkumar533
Hi, I have recently gave my FZ 2011 model bike for service at Yamaha serivice centre, ToliChowki in Hyderabad. There is no such proper service procedure over there and they will always remain any defect after service. I have given my bike for engine oil change, shock obserber issue, Chain spray & wheel alignment issue. Their service results are, 1. Changed the engine oil. But i found the oil leakage and gave them again for service. Before that i didnt get that issue. 2. Nothing has done for the shock obserber issue. They simply said, we have adjusted the Cap. Till now i dont understand, which cap they have done. 3. I have done my recent 2 services over there. But they were keep saying once alignment issue. They did nt even try to take the ride to check what is the actual problem if there is no alignment issue. 4. I have visited them for Neutral switch for almost 20 times. All the times they keep saying, no stock. Even the saree guard i was able to get after 2 weeks. I dont understand that how come they dont have any spare parts & proper service engineers. They always keep saying to come after 2 days for anything. I have never seen any supervisor/manager over there to handle the escalations. Because of this, I have tried at another service centre located in Mehdipatnam and they are even worst. Both the places are best for only water service. Pathetic experience.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Greetings from Yamaha.
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address ( if possible)
You can also register your complaint at our Toll free number[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    57%
    Complaints
    1825
    Pending
    377
    Resolved
    949
    location
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    Yamaha Motor India - Pathetic service & Spare parts never available @ yamaha service centres in hyderabad