Yatra — cheating

Address:Hyderabad, Andhra Pradesh

yatra booking number 9600975, 2 tickets were booked from hyderabad to chennai, indigo did not allow me and my daughter ( infant ) to board as yatra had not paid the infant fare to indigo.
this is gross cheating , I missed an important travel meet to Mumbai , who is responsivble for this , we need a full refund and a compensation for the same
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I BOOKED 1 TICKET BUT THEY DIDN'T CONFIRMED THE PNR BUT DEDUCTED MY MONEY. AS I'M HAVING MORE MONEY TO GET TICKET FROM OTHER SITE. SO PLEASE HELP ME. I NEED A CLEAR CONFIRMATION FROM YATRA.COM AND MR. AKHILESH YADAV WHO WORKS IN THEIR GUGAON CALL CENTRE
Dear Customer,

We apologize for the inconvenience you have faced in this regard. We have processed the refund of INR 4273 on 02nd June for reference no. YT 9600975. We hope you have received the same.

Should you require any further assistance, please call us on[protected] or [protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care

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