[Resolved] Yatra.com — refund for cancellation of e-ticket for train | |||
yatra reference ID:7B811C date of booking[protected] at 12.28pm. Transaction ID:[protected]. I am trying to cancel the e-tickets online as per the user ID and password given by the yatra.com but in vain. Everytime I try I get a message that Your Password User ID is incorrect. Really I am feed up as I have lost a lot of time trying to cancel the e-ticket and also their contact phone number is not correct i.e.,[protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 26 Comments | |||
Comments
Dear sir,
This is S.Suresh,
Please cancel my ticket and refund the amount to my account.
Yatra reference no:[protected]
PNR No: [protected]
Transaction ID: [protected]
Train No: 16517, DOJ:[protected], Kannur Exp.
Due to some inconvenience I want to cancel my ticket. Please do the needful.
Thanking you.
This is S.Suresh,
Please cancel my ticket and refund the amount to my account.
Yatra reference no:[protected]
PNR No: [protected]
Transaction ID: [protected]
Train No: 16517, DOJ:[protected], Kannur Exp.
Due to some inconvenience I want to cancel my ticket. Please do the needful.
Thanking you.
Yatra Online / YatraTrip.in Customer Care's response, Oct 3, 2016
Verified Support
Dear Suresh,
Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on 09555 800 800 / 1860 200 1800. For holidays please call on 18602002323. Alternatively, write on support@yatra.com
Best Regards,
Yatra Care
Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on 09555 800 800 / 1860 200 1800. For holidays please call on 18602002323. Alternatively, write on support@yatra.com
Best Regards,
Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Oct 4, 2016
Verified Support
Dear Suresh,
Greetings from Yatra.com!
Please be informed that booking stands cancelled and refund has been initiated. Refund will take 2-7 working days to be credited in your account. Hope your query has been resolved.
Should you require any further assistance, please call us on 09555 800 800 / 1860 200 1800. For holidays please call on 18602002323. Alternatively, write on support@yatra.com
Best Regards,
Yatra Care
Greetings from Yatra.com!
Please be informed that booking stands cancelled and refund has been initiated. Refund will take 2-7 working days to be credited in your account. Hope your query has been resolved.
Should you require any further assistance, please call us on 09555 800 800 / 1860 200 1800. For holidays please call on 18602002323. Alternatively, write on support@yatra.com
Best Regards,
Yatra Care
Hi
I have booked a raiway ticket through Yatra. I cancelled the ticket on 6th NOV but till date i didn't get my refund.
I called their customer support many times, they said they will send me refund details but they didn't.
Please help me in getting my refund.
Booking reference number[protected]
Transaction Id- [protected]
Thanks
Arijit Mitra
I have booked a raiway ticket through Yatra. I cancelled the ticket on 6th NOV but till date i didn't get my refund.
I called their customer support many times, they said they will send me refund details but they didn't.
Please help me in getting my refund.
Booking reference number[protected]
Transaction Id- [protected]
Thanks
Arijit Mitra
Yatra Online / YatraTrip.in Customer Care's response, Nov 26, 2016
Verified Support
Dear Arijit,
Greetings from Yatra.com!
We would like to inform you that we have processed the refund from our end against the reference number 170964886901 for INR 1548.16 on 25th Nov 2016 and INR 206.00 has been credited to your eCash wallet which has expired. Your bank will take 2-7 business days to credit the same to your bank account. Hope this resolves your query.
Should you have any further queries, please contact us at 955 5800 800 or write to us at support@yatra.com and we would be happy to assist. For holidays please call on 18602002323.
Best Regards,
Yatra Care
Greetings from Yatra.com!
We would like to inform you that we have processed the refund from our end against the reference number 170964886901 for INR 1548.16 on 25th Nov 2016 and INR 206.00 has been credited to your eCash wallet which has expired. Your bank will take 2-7 business days to credit the same to your bank account. Hope this resolves your query.
Should you have any further queries, please contact us at 955 5800 800 or write to us at support@yatra.com and we would be happy to assist. For holidays please call on 18602002323.
Best Regards,
Yatra Care
Sir,
I am trying to cancel my ticket online from yatra.com and have tried many times but evrey time is errors out saying "Technical issue".
Please cancel my ticket PNR# : [protected] from New Delhi to Gaya on 16th October.
Thanks
Anjani Ranjan
[protected]
I am trying to cancel my ticket online from yatra.com and have tried many times but evrey time is errors out saying "Technical issue".
Please cancel my ticket PNR# : [protected] from New Delhi to Gaya on 16th October.
Thanks
Anjani Ranjan
[protected]
Yatra Online / YatraTrip.in Customer Care's response, Oct 16, 2017
Verified Support
Dear Anjani,
Regret the inconvenience caused to you!
Would request you to kindly allow us sometime to get this resolve on priority from our end.
Thanks
Yatra Care
Regret the inconvenience caused to you!
Would request you to kindly allow us sometime to get this resolve on priority from our end.
Thanks
Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Oct 16, 2017
Verified Support
Dear Anjani,
Thanks for your patience!
Would like to inform you that your train booking has been cancelled and your refund of INR 3775.54 also processed from our end on 16th Oct'17. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. For any further assistance feel free to write us or call us on our call center no. 9266 668 600.
Thanks
Yatra Care
Thanks for your patience!
Would like to inform you that your train booking has been cancelled and your refund of INR 3775.54 also processed from our end on 16th Oct'17. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. For any further assistance feel free to write us or call us on our call center no. 9266 668 600.
Thanks
Yatra Care
I am jayjeet when i cancel my train ticket error comes that oops there was seems to be a temporary issue please contact again. so please cancel my ticket my pnr no [protected] my booking reference number is[protected] train no 13006 train name amritsar howrah mail journey date 10/11/2017
Yatra Online / YatraTrip.in Customer Care's response, Nov 10, 2017
Verified Support
Yatra Online / YatraTrip.in Customer Care's response, Nov 10, 2017
Verified Support
Dear Jayjeet,
Your refund of INR1289.46.00 has been processed from our end on 09'Nov. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Your ecash of INR120.00 has also been refunded in your Yatra account.
Thanks,
Yatra Care
Your refund of INR1289.46.00 has been processed from our end on 09'Nov. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Your ecash of INR120.00 has also been refunded in your Yatra account.
Thanks,
Yatra Care
i booked my train ticket yesterday and paid 920/-. Its still in waiting list so cancelled my ticket today.when ill get back my refund amount.there is no message regarding the refund .it is only showing the status "cancelled"please let me know that soon.
Yaatra refernce number:[protected]
PNR No:[protected]
Trans id: [protected]
Train:New Tinsukia express(22501)
Yaatra refernce number:[protected]
PNR No:[protected]
Trans id: [protected]
Train:New Tinsukia express(22501)
Yatra Online / YatraTrip.in Customer Care's response, Mar 3, 2019
Verified Support
Dear Merida,
Greetings from Yatra.com!
Your refund of INR825.00 has been processed from our end on 03 MAR 2019. Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Thanks,
Yatra Care
Greetings from Yatra.com!
Your refund of INR825.00 has been processed from our end on 03 MAR 2019. Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Thanks,
Yatra Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
This is S.Suresh,
Please cancel my ticket and refund the amount to my account number.
Yatra Reference No.[protected]
PNR No. [protected]
Transaction ID - [protected]
Train No. 16517, Kannur exp. from SBC to KGQ. DOJ[protected].
Ticket has been confirmed, but due to some inconvenience I want to cancel my ticket. Please do the needful.
Thanking you.