[Resolved]  Yatra — Delay in refund

Dear Customer,

Thank you for contacting us at Yatra.com.

We regret the inconvenience this may have caused you. We have processed the refund of INR 2950 each against both Yatra Ref No. mentioned on 25Jul 2011.
As this is a debit card transaction, the bank would take approx.5-7 working days to update this credit into your account.
Should you require any further assistance, please write to [protected]@yatra.com and a Yatra representative will be glad to assist you.

Best Regards
Yatra Care.

Yatra — Irresponsible Executives

I called Yatra for air ticket from HYD to Chennai. Mr. Vikrant ext. No. 2080,who works for yatra domestic flights has kept me hold for 32mins and took all the details and did not come back to me for next 12 mins. I was out of patience and called back yatra again. The new executive who answered my call asked sorry on behalf of Mr.Vikrant and said that Mr.Vikrant shift is done and he left. Now this lady who is trying to convince me said the fair which vikrant promised is not available with her and very nicely she said the fair goes little higher. This not the first time i am facing problem with yatra. Some time back they cheated me booking single seat for two persons from New York to Hyderabad. Hope you will see that these kind of executives not become a problem for the customers.

Dear Customer,

Thank you for contacting us at Yatra.com.

We apologize for the inconvenience you have faced in this regard. We would request you to share your contact details with us so that one of our Customer Care Representative can call and assist you for your concern.

Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com

　

Best Regards

Yatra Care

Yatra — Refund issue

i had booked an airline ticket to bombay from yatra online. i have yet to recieve the refund amount of rs. 3582 after cancelling the amount. it has been many months of contacting them but each time they are saying that they need time to check on the status of the money. why can't i get a clear answer? my email address is [protected]@gmail.com. please help in getting the refund due to me.

Dear Customer,

Thank you for contacting us at Yatra.com.

We truly apologize for the inconvenience you have faced in this regard. We request you to please provide us your contact number and booking reference number to enable us to look into this and resolve on priority.

Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com

Best Regards
Yatra Care

Yatra — payment charged no ticket issued / amount not refunded

tried to book air ticket form yatra on 6/01/2012 trough credit cards no [protected] and [protected]. for rs 8668 amount of rs 17336 has been charged but no ticket or refund has been given.

Indian Airlines — Delay in refund of ticket for cancelled flight

sir,

i had a confirmed ticket for travel on air India Flight no AI 472 on 05 mar 12 from jodhpur to Delhi. the subject flight was cancelled by airlines due to bad weather and i was promised that the refund of online tickets will be done with in 03 days..

the refund was not processed for more than 10 days , on enquiry to customer care i was informed it will be done in 15 days from date of journey.

the refund was not processed even after30 days.... i spoke to the customer care.. they diverted me to e-commerce of air India for getting the reply... they kept informing that the refund will be actioned in 4 to 5 days...

my e ticket no is[protected]. its almost 50 days since still i haven't received my refund...