Yebhi.com — Delay in delivery of order

Address:

Kamrup Metropolitan, Assam

I have placed an order on Yebhi.com on 24th September, 2013 with order no. YBH4436118, which was shipped through ExpressBees Normal via AWB No. 2EBw1jUW on 25 Sep. The money has already been deducted from my account. Expected delivery date was within 3-5 days. But till date the consignment has not been delivered, almost 10 days have past. Several mails were written, but no satisfactory reply has come. While calling on tall free number, the customer care person gave the phone number of the courier agency. But that number is not responding. Also no particular website for the courier service has been found to track the order. I request your intervention to resolve my issue.