[Resolved] Yo Bike — poor service after sales
I the above named is the user of your vehicle in baroda since i purchased the vehicle your authorised agent M/s Sharma bikes is very poor in after sales. when we purchsed the vehicle any wear and tear of the vehicle was repaired in your service station now after the warranty period the service station doesnt repair any parts instead force to replace the part for want of lucrative money which is really bad for companyies name.
I had kept my vehicle some one week back for rplacing the brake liners which was replaced by new one for Rs. 300/= i paid the price when we brought the vehicle it was seen that my charger was changed by old ones which was earlier had no problem again we took the charger to service station there they asked me to wait for 1 day for needing repairs to that charger. On inquiring the status of the charger they claimed that the chrger will not be repaired but will have to purchase a new one which is costing around 2, 300/= which is costly for a medium class family. Same problem i had earlier where the station repaired now as the warranties and gurantees are over the company ask for replacement. If this is the case with the company like you the consumer will have no option but to contact the media for your wrong represntation of the vehicle or will have to go to the consumer forum i have kept my vehicle in my house with no movements if this matter is not resolved i will call the media and show the yo bike vehicles performace stopped due to no parts available in showroom or costly spare parts of vehicles at a low cost vehicle where consumers attract for wrong advertisement
Hope you will take immediate action and inform your sharma bikes to replace or either repair the charger.
Raja Salian, Mbl No. [protected]
Was this information helpful?
Aug 14, 2020Complaint marked as Resolved
Category: Motorcycles & Scooters
Add Company Information