Concentrix — Did not receive my entire sss contribution since 1 month until I resigned

Address:

SM CLARK PAMPANGA

I am employed from Dec 2020 to Aug 2021. I just found out that concentrix did not pay my sss contribution. And the SSS account number they sent my contribution is not existing account on their database. There is a negligence of duty on their part because i've check my ema and text stating my complete government account numbers and screenshots on my government accounts. The approver and checker of the sss account did not do her job well. I never change anything from my concentrix profile. I filed a complain against them and loop in all the person i know in concentrix. And it seems like they dont care at all. They always reply that its their rest day and will reply once they got back to work. That is the update i always heard from them. No real updates on my complain.

Now i know that concentrix do not have care for their previous agent.