Confirmtkt — Non-refund of my money which is pending in Wallet of ConfirmTkt App,RS.2814/-

ConfirmTkt is not refunding my money Rs.2814/- which is pending in the wallet of ConfirmTkt which I have booked on mobile number [protected], not getting back my own money to me even after many calls and emails.
I have even sent an email to their C.E.O. in person, apart from the mails sent to their customer support.
They are just fooling and dodging and avoiding.