Confirmtkt — ticket refund related

Website:www.confirmtkt.com

Dear team
I hv booked ticket for 10th april and on 6th april i hv received msg related to refund that 345 rs will be refund but on 8th april i hv received that 120 rs will be refund. When i contacted ur customer care he was do rude and did not explain and disconnect my call and it was pathetic experience. I hv not done cancel my ticket as i was already aware that if i cancel the ticket complete amount will not be refund.in my confirmtkt app it is showing that 345 rs will be refund and 120 rs has been deducted. Snapshot is also attached.

Details of ticket
Pnr no-[protected]
Ticket price 514 rs
Amount need to refund 514rs
Amount refunding 120 rs only
Dln to nwls
Doj-10th april.
Confirm ticket id-tk26605730j61
Mobile no-[protected]
Salim ahmed khan

Please do needful on priority and take necessary action against the advisor and refund my complete amount.
+2 photos
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