Connect Broadband — Fraud (in connection)

Hello sir,
Here is issue with broadband internet new connection . a connect Representative came named Ashish Arun and give me a new connection in INR1600 with all installation included on Date 9th Jan 2016 and he told me installation will be done in 2-3 days but after 3-4 days no go.. then i told to that person he said for wait for weeks.. after waiting some weeks i called in CONNECT customer care on [protected] then i talked with connect person after Giving him Sr no -- SR2787292
then he told me that on your loaction DP or Preset not ok so pls go connect office and collect your refund. then i went connect office situated in sector 47 c chandigarh then after discussing with care person she told me refund will be provided after 2 feb 2016 but still no confirmation from connect office so i again went to sector 47 c connect office then i meet with care person Sushil after asking for my Refund he refered my query to Mr. Dinesh. now I talked with Mr Dinesh he told Who came to my location for new connection named ASHISH ARUN was his employee. He did not submit your payment. but when i told to Mr Dinesh my SR no. then he checked my Detail and found Preset not ok is one thing .. MY all details already Mentioned in His system but he told me Ashish did not submit payment. so suspected thing is my Details regarding for new connection is there but payment is no there.. SO that person told me here is no way to refund your money. so i requesting to you pls do a needful effort against connect ..and help me getting my refund

My Name - Shivam Bhardwaj
Address- Govind pura Manimajra Chandigarh 160101
Contact no - [protected]
PAYMENT GIVEN TO CONNECT-1600 on date[protected]
Ashish Arun emp code ( connect person)- 07868 mob- [protected]

after Discussed with MR. Dinesh he gave me to Reference no

find the attachment receipt slip given by Ashish( connect Person)

Shivam Bhardwaj
email- [protected]
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Quadrant Televentures / / Connect Broadband customer support has been notified about the posted complaint.
Complaint comments 


Dear Sir,
I wanted a landline Connect internet connection.A rep of Connect, Mr Kumar Utsav visited my house on 03 Mar 2016 and charged me Rs. 1140 for a new connection . I was promised that the instalation will be completed within
2-3 days.But nothing happened. After waiting for ten days i approached their sector 47 C office where iwas told to
further approach Connect 35C office.But all in vain.My application No is 2124032 dt 03 Mar 16.Subsequently i was told that i will get a refund which is still awaited.
With warmest regards and sincere hopes i am waiting for the refund of my money which the Connect extracted from me within five minutes of signing the application form but is taking months to refund.
Jasbir Kaur
House No 5256 B
Sector 38(West)
M [protected]
Dear sir,
still not getting any response from Connect Broadband after 9 days.
please take a needful action Against Connect Broadband.
As Soon As Possible Please revert me.

Shivam Bhardwaj
Mob [protected]
Pooja Lorraine's reply, Jan 22, 2018
I'm having same troubles with connect.worst customer care service

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